Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(719 Reviews)
Rating breakdown 719 reviews
5 Stars
507
4 Stars
146
3 Stars
42
2 Stars
16
1 Star
8
79%of customers recommend this product.
(
33 out of
42)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
Best phone
on March 30, 2026
Posted by: Loveless06
[This review was collected as part of a promotion.] I've always been a Samsung user since I was a kid and will continue to be a Samsung user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on March 30, 2026
Posted by: D2Pphone
[This review was collected as part of a promotion.] This has been one of the best phones I've ever had. Has everything you need and then a little extra. This phone takes better pics then my actual camera does. Can't wait to see what's next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing all new features and updates
on March 30, 2026
Posted by: Babybopp1223
[This review was collected as part of a promotion.] The galaxy Ai featureson my phone are so responsive and helpful, my phone also is like a secure lockbox I love the features and the sound on the speakers is amazing. Camera are HD quality. 10/10 would recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Glitch and errors
on March 30, 2026
Posted by: Queenv
[This review was collected as part of a promotion.] The phone works well- however , every time there is an update my phones has glitches.
Value
3
Response from Samsung USBy R&R, April 1, 2026
Greetings Queenv,
We appreciate your feedback on the Galaxy A26 5G. We're glad to hear that the phone performs well overall. Updates are intended to enhance performance and introduce new features, keeping your device up to date. If you notice any unusual behavior on your device after an update, please report it through the Samsung Members app so we can assist you in real time. In some cases, errors can be identified and resolved by understanding their cause. You can easily troubleshoot these issues directly from the Samsung Members app on your phone. For more information about troubleshooting, please check the link below. Thank you for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on the Galaxy A26 5G. We're glad to hear that the phone performs well overall. Updates are intended to enhance performance and introduce new features, keeping your device up to date. If you notice any unusual behavior on your device after an update, please report it through the Samsung Members app so we can assist you in real time. In some cases, errors can be identified and resolved by understanding their cause. You can easily troubleshoot these issues directly from the Samsung Members app on your phone. For more information about troubleshooting, please check the link below. Thank you for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone camera etc.
on March 30, 2026
Posted by: Alboworld
[This review was collected as part of a promotion.] Great phone no dropped calls. Also very smooth for gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and love it
on March 30, 2026
Posted by: Davereviews
[This review was collected as part of a promotion.] The galaxy A26 is a phenomenal phone, that has a great battery life abd great camera. Pictures are clear and you have several options on how to take them. Phone calls are clear every wear I go. Its definitely a great choice if you are looking to get a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
pretty good
on March 30, 2026
Posted by: Samsungusernotapple
[This review was collected as part of a promotion.] Phone worked great in the beginning however over time it started having issues. I am a small business owner and the NFC will not work properly. I am lucky if it will at all. Most days I have to manually type in my clients information which causes a hight swipe rate on my end, so I'm losing money daily. The picture quality is pretty good. The " Galaxy AI" is pretty cool. The voice to text is awful. Constantly inputs the wrong words and I have to go back and edit pretty much every message.
Value
3
Response from Samsung USBy R&R, April 1, 2026
Hello there,
Thank you for sharing your experience with the Galaxy A26 5G. It's wonderful to hear that you are enjoying the camera quality and the Galaxy AI features. The performance of tools like NFC and voice-to-text can vary based on setup and usage, and your feedback emphasizes the importance of these features for daily business operations.
NFC enables quick connections with other wireless devices and facilitates data transfer. If you are experiencing difficulties with your device's NFC functionality, there are several troubleshooting steps you can take to resolve the issue.
It's important to note that NFC and contactless payment features may not be supported on certain Galaxy phones and tablets, particularly older models, Wi-Fi-only tablet models, or the Galaxy A and J series, due to hardware limitations or software restrictions.
You can use NFC technology with Samsung Pay. Make sure to enable this feature to enjoy the convenience and security of making payments with your device.
Additionally, consider removing any third-party covers or cases. Some covers, especially magnetic ones that contain credit cards and IDs, can interfere with the NFC antenna. It is recommended to take off these covers when using NFC functions.
Thank you for your feedback, and we appreciate you being a Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A26 5G. It's wonderful to hear that you are enjoying the camera quality and the Galaxy AI features. The performance of tools like NFC and voice-to-text can vary based on setup and usage, and your feedback emphasizes the importance of these features for daily business operations.
NFC enables quick connections with other wireless devices and facilitates data transfer. If you are experiencing difficulties with your device's NFC functionality, there are several troubleshooting steps you can take to resolve the issue.
It's important to note that NFC and contactless payment features may not be supported on certain Galaxy phones and tablets, particularly older models, Wi-Fi-only tablet models, or the Galaxy A and J series, due to hardware limitations or software restrictions.
You can use NFC technology with Samsung Pay. Make sure to enable this feature to enjoy the convenience and security of making payments with your device.
Additionally, consider removing any third-party covers or cases. Some covers, especially magnetic ones that contain credit cards and IDs, can interfere with the NFC antenna. It is recommended to take off these covers when using NFC functions.
Thank you for your feedback, and we appreciate you being a Samsung customer!
Connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002546/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The camera and battery life are absolutely amazing
on March 30, 2026
Posted by: Tim098
[This review was collected as part of a promotion.] The galaxy ai is great for editing photos or videos I love this phone
Value
5
Written by a customer while visiting Samsung US