Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(719 Reviews)
Rating breakdown 719 reviews
5 Stars
507
4 Stars
146
3 Stars
42
2 Stars
16
1 Star
8
79%of customers recommend this product.
(
33 out of
42)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
1
The camera is blurry in less than year
on December 5, 2025
Posted by: 1hulkS
[This review was collected as part of a promotion.] Personal use. That's all. Maybe expensive model's are better.
Value
1
Response from Samsung USBy R&R, December 11, 2025
Good day 1hulkS,
Thank you for your feedback on the Galaxy A26 5G. Our camera system aims to capture detailed, true-to-life colors, and we’re pleased you’ve explored its features. If your photos appear blurry, try some tips to improve clarity. When taking a shot, ensure you tap the screen to focus on the subject. If Tracking Auto-focus is enabled, the camera will lock onto the selected subject for three seconds, which may make the scene seem out of focus. Turning off Tracking AF can help. Cleaning the lens also clarifies images. You might also disable Tracking Auto-focus or reset the camera app if needed. For blurriness in third-party apps, check the app’s settings for guidance. For more tips, tricks, and troubleshooting, see the link below. Your feedback helps us enhance the quality of our lenses and processing across the Galaxy lineup. Thank you for sharing your experience and choosing Samsung.
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy A26 5G. Our camera system aims to capture detailed, true-to-life colors, and we’re pleased you’ve explored its features. If your photos appear blurry, try some tips to improve clarity. When taking a shot, ensure you tap the screen to focus on the subject. If Tracking Auto-focus is enabled, the camera will lock onto the selected subject for three seconds, which may make the scene seem out of focus. Turning off Tracking AF can help. Cleaning the lens also clarifies images. You might also disable Tracking Auto-focus or reset the camera app if needed. For blurriness in third-party apps, check the app’s settings for guidance. For more tips, tricks, and troubleshooting, see the link below. Your feedback helps us enhance the quality of our lenses and processing across the Galaxy lineup. Thank you for sharing your experience and choosing Samsung.
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Only the Best!
on December 5, 2025
Posted by: Barbarajean
[This review was collected as part of a promotion.] Iam absolutely. In love with my Galaxy A26, it is simple to use. The camera is beautiful. The AI technology is awesome and easy to use. As well, I have three different ais at this moment that I could use if need be my pictures are crystal clear. My videos are even better.
Although the screen is smaller than I like.I still love my phone and hope to upgrade soon
Although the screen is smaller than I like.I still love my phone and hope to upgrade soon
Value
4
Response from Samsung USBy R&R, December 29, 2025
Ahoy Barbarajean,
Thank you for sharing your experience with Galaxy A26 5G. Designed for simplicity and smart functionality, the A series offers powerful tools in an easy-to-use form. Your feedback shows how display size preferences differ, but appreciation for performance remains high. Thank you for being part of the Samsung family and for sharing your experience.
-Ty
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Thank you for sharing your experience with Galaxy A26 5G. Designed for simplicity and smart functionality, the A series offers powerful tools in an easy-to-use form. Your feedback shows how display size preferences differ, but appreciation for performance remains high. Thank you for being part of the Samsung family and for sharing your experience.
-Ty
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Dave
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Needed up up grade our older phone without spending loads of money. The A26 fit the needs, and still has expandable memory.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hello Dave,
Thank you for sharing your experience with Galaxy A26 5G. Finding a device that meets everyday needs while offering flexibility like expandable memory is important for many users. Galaxy A26 5G is designed to deliver dependable performance, modern connectivity, and practical features that support daily life. Feedback like this reflects how the Galaxy A Series continues to serve a wide range of users. Thank you for choosing Samsung.
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
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Thank you for sharing your experience with Galaxy A26 5G. Finding a device that meets everyday needs while offering flexibility like expandable memory is important for many users. Galaxy A26 5G is designed to deliver dependable performance, modern connectivity, and practical features that support daily life. Feedback like this reflects how the Galaxy A Series continues to serve a wide range of users. Thank you for choosing Samsung.
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
2
On the lower level of Durability & Speed for Samsu
on March 11, 2026
Posted by: LeshaBee
[This review was collected as part of a promotion.] Could be manageable for small, daily tasks.. But keep in mind that it has a plastic build, average, or below average camera performance, and no 3.5mm jack.
Below average performance, with significant quality drop-off on camera with very poor low-light photos, & slower charging speeds.
The biggest problem for me is lag, can take quite some time to switch between apps, as a matter of fact, its pretty slow to load just about anything..
BUT, on the plus side, if it has the most current and up to date system running, then it should be equipped with Galaxy AI installed, to assist with all of your researching/tech jobs, helping you to hone in on the key highlights of all sorts of articles!
Below average performance, with significant quality drop-off on camera with very poor low-light photos, & slower charging speeds.
The biggest problem for me is lag, can take quite some time to switch between apps, as a matter of fact, its pretty slow to load just about anything..
BUT, on the plus side, if it has the most current and up to date system running, then it should be equipped with Galaxy AI installed, to assist with all of your researching/tech jobs, helping you to hone in on the key highlights of all sorts of articles!
Value
2
Response from Samsung USBy R&R, March 12, 2026
Hey LeshaBee,
Thank you for sharing such a thoughtful overview of the Galaxy A26 5G. The A series is designed to bring many Galaxy experiences to everyday users, including large displays, modern software, and helpful tools like Galaxy AI that assist with research, summaries, and productivity throughout the day. It's great to see you highlighting the AI capabilities and how the latest system updates help expand what the device can do. Feedback like this helps other customers understand how the A series fits into the broader Galaxy lineup. We appreciate you being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing such a thoughtful overview of the Galaxy A26 5G. The A series is designed to bring many Galaxy experiences to everyday users, including large displays, modern software, and helpful tools like Galaxy AI that assist with research, summaries, and productivity throughout the day. It's great to see you highlighting the AI capabilities and how the latest system updates help expand what the device can do. Feedback like this helps other customers understand how the A series fits into the broader Galaxy lineup. We appreciate you being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for a fair price
on March 12, 2026
Posted by: Ruthless
[This review was collected as part of a promotion.] I use my device daily for communicating with friends, fam, & stuff in regards to work/side jobs. Main thing I use it for is listening to music. Play a few games when I have free time. When listening to music it has great audio input/output. I play Call of Duty mobile & the graphics/side effects are great. Volume could be tweaked for audio output when connected to a bluetooth device. I love my music tho so I feel all devices & bluetooth need a boost for audio output lol. I check emails as well as send some out on a daily. The Google meet is easy to use when in the Gmail app too. The basics of the phone definitely meet the requirements most users seek when selecting a mobile device. It exceeds it's reviews honestly. Great size for screen! Most people ask what phone I have just from the size of the screen lol. All in all this Samsung device has been an awesome device for me personally. I recommend it for anyone searching for a phone within the price range of cheaper options.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for everyone
on March 13, 2026
Posted by: Billings83
[This review was collected as part of a promotion.] I love how the AI system allows you to give it an idea and it can give you the simulated picture of everything you tell it you would like to see in the photo. With this ability I am able to say show me and my wife at the ocean playing volleyball and it goes in my photos and pulls our features and puts us on the beach playing volleyball. It's the greatest thing a phone is capable of doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This version is slower than the previous model.
on March 13, 2026
Posted by: Darling1
[This review was collected as part of a promotion.] I use my phone for my job, daily, and it is only 1 year old and is the slowest phone ever, itbopens and closes apps without warning. And asks frequently tk restart device, and it will not perform all functions of an app if it doesn't get restarted every hour. It plays sound from unopened apps and it starts a phone call on a whim as well.
Value
2
Response from Samsung USBy R&R, March 13, 2026
Hi there Darling1,
Thank you for your feedback on your Galaxy A26 5G phone. We appreciate you taking the time to share your thoughts with us. If you are experiencing lag, regularly restarting your device and ensuring your apps are updated may help improve performance. If you notice that your device's performance slows down over time, it might be a good idea to optimize it. Please see the linked resource below for tips and tricks on keeping your device running smoothly. The A Series offers dependable performance and practical features for everyday life. Thanks again for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A26 5G phone. We appreciate you taking the time to share your thoughts with us. If you are experiencing lag, regularly restarting your device and ensuring your apps are updated may help improve performance. If you notice that your device's performance slows down over time, it might be a good idea to optimize it. Please see the linked resource below for tips and tricks on keeping your device running smoothly. The A Series offers dependable performance and practical features for everyday life. Thanks again for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Simple yet fast
on March 13, 2026
Posted by: LoveallthingsSamsung
[This review was collected as part of a promotion.] Got the new galaxy 26a for my son and he loves it. Its fast and the camera quality is really good. Theres no lag in the scrolling. The new Galaxy Ai is really good too would recommend this phone to anyone looking for a good cheaper option than the S series.
Value
5
Written by a customer while visiting Samsung US