Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(719 Reviews)
Rating breakdown 719 reviews
5 Stars
507
4 Stars
146
3 Stars
42
2 Stars
16
1 Star
8
79%of customers recommend this product.
(
33 out of
42)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
Product is reliable even with wear
on October 10, 2025
Posted by: GBabyGirl
[This review was collected as part of a promotion.] I love my device for personal and work reasons. More than reliable in each instance for work all my emails and session notes for my job has been helped immensely with Galaxy AI and I love my device. For personal use I never lose service when speaking with my long distance husband has been very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy review
on October 10, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] I love my Galaxy S26. The picture quality is seriously amazing. I love being able to easily go through all my new features.
Also the speaker is much louder. Which is a bonus for me If u like your music The way I do.
All in all Im very happy with my Galaxy S26. Im excited to try the Galaxy A1 .
Also the speaker is much louder. Which is a bonus for me If u like your music The way I do.
All in all Im very happy with my Galaxy S26. Im excited to try the Galaxy A1 .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not my phone. A71
on October 10, 2025
Posted by: Massirider
[This review was collected as part of a promotion.] I would like AI to write up a review, but I don't see it available here. I do like my A71 but it seems to get hot and the charging cord just falls right out.
I stream all the time, working good!
I stream all the time, working good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has been a great phone
on October 10, 2025
Posted by: Bell34
[This review was collected as part of a promotion.] This phone has been a great phone even when I cracked the screen about a year ago I still am using it like nothing is wrong with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone and features
on October 10, 2025
Posted by: HappyMan
[This review was collected as part of a promotion.] My Galaxy is extremely simple to use. Works hard to keep me connected with family and friends. The AI feature I've not used as I need training on this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is the new phone I want
on October 10, 2025
Posted by: Thounookin
[This review was collected as part of a promotion.] In need of a new phone the phone is have is overheating
Value
3
Response from Samsung USBy R&R, October 16, 2025
Hello there Thounookin,
Thanks for reaching out and sharing your thoughts about your Galaxy A26 5G. It's normal for your phone to warm up slightly during use, as its processor works to keep everything running smoothly. However, if it becomes excessively hot, further investigation may be needed. First, ensure your phone’s software is up to date, which is often a simple fix. Also, activities like streaming or using GPS can cause your device to heat up due to constant processing. Troubleshooting steps will vary based on how you use your device. Please refer to our linked guide for tips on maintaining a normal operating temperature. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thanks for reaching out and sharing your thoughts about your Galaxy A26 5G. It's normal for your phone to warm up slightly during use, as its processor works to keep everything running smoothly. However, if it becomes excessively hot, further investigation may be needed. First, ensure your phone’s software is up to date, which is often a simple fix. Also, activities like streaming or using GPS can cause your device to heat up due to constant processing. Troubleshooting steps will vary based on how you use your device. Please refer to our linked guide for tips on maintaining a normal operating temperature. We appreciate your feedback and thank you for being a Samsung customer.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy AI is so userfriendly
on October 10, 2025
Posted by: Fatty430
[This review was collected as part of a promotion.] The galaxy AI is so much more then I thought it would be 10/10 love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is my life
on October 10, 2025
Posted by: ShadyMike
[This review was collected as part of a promotion.] I absolutely cannot function without my phone. It hold my schedules from 2 separate jobs, it holds my financial information, and my music.
I drive for a limo company and a tour bus company. My phone manages my scheduling between the 2. It holds each of the contracts with all the details and itineraries.
It also supplies my maps needed for both jobs. I paid a little more for the upgraded memory but its so worthwhile to have the piece of mind that it can handle absolutely everything I've thrown at it. Including several streaming services that I use while waiting for teams, tourists, and customers. Absolutely love this phone. The Galaxy AI is amazing as well, its useful during trips and for freetime.
I drive for a limo company and a tour bus company. My phone manages my scheduling between the 2. It holds each of the contracts with all the details and itineraries.
It also supplies my maps needed for both jobs. I paid a little more for the upgraded memory but its so worthwhile to have the piece of mind that it can handle absolutely everything I've thrown at it. Including several streaming services that I use while waiting for teams, tourists, and customers. Absolutely love this phone. The Galaxy AI is amazing as well, its useful during trips and for freetime.
Value
5
Written by a customer while visiting Samsung US