Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
673
4 Stars
217
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Posted by: Dave
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Needed up up grade our older phone without spending loads of money. The A26 fit the needs, and still has expandable memory.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hello Dave,
Thank you for sharing your experience with Galaxy A26 5G. Finding a device that meets everyday needs while offering flexibility like expandable memory is important for many users. Galaxy A26 5G is designed to deliver dependable performance, modern connectivity, and practical features that support daily life. Feedback like this reflects how the Galaxy A Series continues to serve a wide range of users. Thank you for choosing Samsung.
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with Galaxy A26 5G. Finding a device that meets everyday needs while offering flexibility like expandable memory is important for many users. Galaxy A26 5G is designed to deliver dependable performance, modern connectivity, and practical features that support daily life. Feedback like this reflects how the Galaxy A Series continues to serve a wide range of users. Thank you for choosing Samsung.
Useful features on the Galaxy A16, A26, A36, and A56
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: MichiganAware
Verified Purchase:Yes
The phone seems to be of low quality (rinky dink, cheap). The Samsung Privacy Policy requires the user to open up much of their personal information to be sold. So the user is unable to feel comfortable in using their phone, a useful and necessary tool. The privacy policy is not about protecting the owner of the device. It's about how the owner/ user will have less privacy by using the device.
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, December 26, 2025
Hi MichiganAware,
Thank you for sharing your experience with the Galaxy A26 5G. Samsung devices aim to provide dependable performance and transparency. You can review and adjust your Security and Privacy settings on your phone, including permissions with Permission Manager and access to the camera, microphone, and clipboard. Tap on More privacy settings for more options. Your feedback emphasizes the importance of trust in your overall experience. We suggest reading our Service Agreement to understand your privacy rights, accessible through the link below. We appreciate your feedback and your involvement in the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/
Mobile Terms and Conditions
https://www.samsung.com/us/support/legal/LGL10000282/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your experience with the Galaxy A26 5G. Samsung devices aim to provide dependable performance and transparency. You can review and adjust your Security and Privacy settings on your phone, including permissions with Permission Manager and access to the camera, microphone, and clipboard. Tap on More privacy settings for more options. Your feedback emphasizes the importance of trust in your overall experience. We suggest reading our Service Agreement to understand your privacy rights, accessible through the link below. We appreciate your feedback and your involvement in the Samsung community.
Use Security and privacy settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10002544/
Mobile Terms and Conditions
https://www.samsung.com/us/support/legal/LGL10000282/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Mike S
from Granbury, TX
Expertise:Intermediate
Verified Purchase:Yes
I purchased this A26 to replace my S10e. I am impressed that the "A" series phone does about everything my S model did, and more. I stayed with Samsung because I love the "Smart Switch" where I could transfer all of my apps and files from my old phone via bluetooth. It was seamless. When the transfer was completed, my new phone arranged the icons exactly like they were on my old phone so I didn't have trouble finding anything. Battery life is great on this phone. I would buy it again. Also, I like knowing it will get updates for the next 6 years since I generally keep my phone as long as it is working properly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
Good day Mike S,
Thank you for sharing your experience with the Galaxy A26 5G. Seamless setup, reliable battery life, and long-term software support make transitioning to a new device easy and reassuring. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A26 5G. Seamless setup, reliable battery life, and long-term software support make transitioning to a new device easy and reassuring. We appreciate your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Most preferred in the 2025 A series
on December 11, 2025
Posted by: KRS03
from NW PNW
The Galaxy SM-A266UZKAXAA is one of the only USA qualified phones, unlocked for all carriers.
This model, A26, rarely is price-reduced. It surpasses the A36/A56 in some ways, having a microSD slot.
It appears to be the most preferred model of the A series this year.
This model, A26, rarely is price-reduced. It surpasses the A36/A56 in some ways, having a microSD slot.
It appears to be the most preferred model of the A series this year.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome device
on December 6, 2025
Posted by: Miarose
[This review was collected as part of a promotion.] This galaxy a1 is perfect for all of my tasks throughout the day and perfect resolution for all of the pictures I take as well!
Value
4
Response from Samsung USBy R&R, December 18, 2025
Hello Miarose,
Thank you for sharing your thoughts on the Galaxy A26 5G. Built to handle everyday tasks easily, the A26 5G provides reliable performance along with a vibrant display and a capable camera. It's great to hear that it meets your daily needs while capturing photos you enjoy viewing and sharing. Thank you for choosing Samsung as your go-to brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your thoughts on the Galaxy A26 5G. Built to handle everyday tasks easily, the A26 5G provides reliable performance along with a vibrant display and a capable camera. It's great to hear that it meets your daily needs while capturing photos you enjoy viewing and sharing. Thank you for choosing Samsung as your go-to brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This tech is baller on a budget. 4 starz
on December 6, 2025
Posted by: BDEVIANT
[This review was collected as part of a promotion.] Galaxy ai goes hard in the paint. Takes grok to the cleaners. The only device thats taken me to othe worlds with a minty atmosphere. Well play you googlesamsungians
Value
4
Response from Samsung USBy R&R, December 22, 2025
Hey there BDEVIANT,
Thank you for sharing your experience with the Galaxy A26 5G. Galaxy AI is designed to bring creativity, clarity, and exploration into everyday use, and it’s great to hear how that stood out for you. We appreciate your insight and thank you for being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A26 5G. Galaxy AI is designed to bring creativity, clarity, and exploration into everyday use, and it’s great to hear how that stood out for you. We appreciate your insight and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for great price.
on December 6, 2025
Posted by: Grego2025
[This review was collected as part of a promotion.] The phone itself is great. The camera is amazing. The galaxy ai can be a bit intrusive at times but overall a nice feature. My only issue was the durability of the phone. The flat sides make the probability of damage higher as the metal bends easier, which is exactly what happened to mine a week after buying it. The screen broke and the side metal bent in causing the screen to go black entirely.
Value
4
Response from Samsung USBy R&R, December 22, 2025
Hiya Grego2025,
Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear how much you enjoyed the camera and Galaxy AI features. Your feedback provides valuable insight into how design and materials feel in real-world use. We appreciate your input and thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A26 5G. It’s great to hear how much you enjoyed the camera and Galaxy AI features. Your feedback provides valuable insight into how design and materials feel in real-world use. We appreciate your input and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Not My Best Phone Ever
on December 6, 2025
Posted by: Annacronism
[This review was collected as part of a promotion.] This Galaxy A26 5G phone is not the best one that I have owned. It is sometimes slow about loading searches. It is also slow when opening some of its natuve apps and features. It also gets hot for no apparent reason, even when it's not being used. I am not very satisfied with its performance in general. My previous Android phone was a much better model than this one. I don't care about, nor use Galaxy AI, or any AI for that matter.
Value
3
Response from Samsung USBy R&R, December 12, 2025
Hello there Annacronism,
Thank you for your honest feedback on the Galaxy A26 5G. Designed to provide a balance of performance, speed, and reliability in a sleek frame, if your phone heats up even with light use, it likely indicates background activity. To fix this, optimize your device using the Quick Optimization feature, which improves performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Just go to Settings, select Device Care, tap Optimize now, and then Done. This quick process helps your apps run more smoothly and extends battery life. For additional help and troubleshooting tips, see the linked online article. Your feedback helps us improve and ensures every Galaxy device meets the expectations of dedicated Android users like you. Thank you for sharing your thoughts and for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for your honest feedback on the Galaxy A26 5G. Designed to provide a balance of performance, speed, and reliability in a sleek frame, if your phone heats up even with light use, it likely indicates background activity. To fix this, optimize your device using the Quick Optimization feature, which improves performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Just go to Settings, select Device Care, tap Optimize now, and then Done. This quick process helps your apps run more smoothly and extends battery life. For additional help and troubleshooting tips, see the linked online article. Your feedback helps us improve and ensures every Galaxy device meets the expectations of dedicated Android users like you. Thank you for sharing your thoughts and for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US