Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(995 Reviews)
Rating breakdown 995 reviews
5 Stars
673
4 Stars
217
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
I love everything about this phone
on March 25, 2026
Posted by: Alicat77
[This review was collected as part of a promotion.] I love the fun settings in the camera and how clear tbe photos can be
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has amazing audio quality
on March 24, 2026
Posted by: RGBKING99
[This review was collected as part of a promotion.] A Galaxy has amazing audio and sound and the Galaxy AI is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most durable and resilient phone!
on March 24, 2026
Posted by: LOVEmyGalaxyphone
[This review was collected as part of a promotion.] It has been a running joke in my family that cell phone manufacturers should send their newest model phones to me for durability testing. This is because I am extremely hard on my phones and I usually have to replace my phone every 2-3 months. Sometimes every month. This is not and exaggeration either! I either drop my phone repeatedly, not on purpose I am just clumsy. If I don't shatter the screen of my phone, I drop them in water, most of the time while washing dishes or taking a bath.
My Samsung Galaxy A26 is a game changer! I LOVE this phone. I have had my Galaxy A26 for over nine months now and I have dropped it on asphalt, on sidewalks and I even dropped it in my bath twice while scrolling during my bath! And it unbelievably is still working just as good as the day I bought it. I never even had to put it in a bag of rice or have it repaired for cracks and scratches. I finally have a phone that can endure me! When I do need to get a new phone you can bet it will be a Samsung Galaxy!
My Samsung Galaxy A26 is a game changer! I LOVE this phone. I have had my Galaxy A26 for over nine months now and I have dropped it on asphalt, on sidewalks and I even dropped it in my bath twice while scrolling during my bath! And it unbelievably is still working just as good as the day I bought it. I never even had to put it in a bag of rice or have it repaired for cracks and scratches. I finally have a phone that can endure me! When I do need to get a new phone you can bet it will be a Samsung Galaxy!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from kandahar afganistan
Expertise:Intermediate
Verified Purchase:Yes
Cannot stop the screen from flipping to and from landscape
phone goes dark when I pick it up
phone goes dark when I pick it up
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, March 24, 2026
Hello Frank Lelyon,
Thank you for sharing your experience with the Galaxy A26 5G. The A26 is designed to adapt to your daily movements, featuring screen responsiveness and motion options that support quick transitions on the go.
If you're having trouble adjusting the screen brightness on your Galaxy phone, we have a detailed guide to help you. It provides steps to adjust the screen brightness directly from the Quick Panel. To do this, swipe down from the top right corner of your screen to open the Quick Panel. Look for the brightness slider, represented by a sun icon. You can drag the slider left to decrease brightness or right to increase it.
Additionally, there is an option for adaptive brightness, which automatically adjusts your screen brightness based on the surrounding environment. For instance, if you’re in a bright area, the screen will increase brightness, while in darker conditions, it will lower it. To enable or disable adaptive brightness, touch and hold the brightness slider to open the quick settings. Then, tap the switch next to "Adaptive brightness."
In the guide, you will find further ways to keep your display brightness adjusted to your preference.
To manage the orientation of your phone, you can make your device's screen rotate freely with Auto Rotate, or you can lock it in one position using either Portrait or Landscape mode. To adjust the screen rotation settings, swipe down from the top right of the screen to open the Quick Settings panel. Look for the screen orientation icon. Depending on your settings, you might find the Portrait, Landscape, or Auto Rotate icon. Remember, the Portrait and Landscape icons appear gray when active, while the Auto Rotate icon is blue or white when enabled.
If the screen is locked in Portrait or Landscape mode and you want to change it, simply tap the icon (either Portrait or Landscape) to activate Auto Rotate. If Auto Rotate is already enabled, no further action is needed. Once Auto Rotate is enabled, close the Quick Settings panel and hold your device in your desired position—either upright (Portrait) or sideways (Landscape).
Afterward, open the Quick Settings panel again by swiping down from the top of the screen. Tap the Auto Rotate icon to lock your device in your preferred position.
For further assistance on setting the orientation of your phone to your liking, please check out the link provided below. Many Galaxy users enjoy exploring display and motion settings to better align with how they naturally handle their devices. Thank you for being a Samsung customer!
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A26 5G. The A26 is designed to adapt to your daily movements, featuring screen responsiveness and motion options that support quick transitions on the go.
If you're having trouble adjusting the screen brightness on your Galaxy phone, we have a detailed guide to help you. It provides steps to adjust the screen brightness directly from the Quick Panel. To do this, swipe down from the top right corner of your screen to open the Quick Panel. Look for the brightness slider, represented by a sun icon. You can drag the slider left to decrease brightness or right to increase it.
Additionally, there is an option for adaptive brightness, which automatically adjusts your screen brightness based on the surrounding environment. For instance, if you’re in a bright area, the screen will increase brightness, while in darker conditions, it will lower it. To enable or disable adaptive brightness, touch and hold the brightness slider to open the quick settings. Then, tap the switch next to "Adaptive brightness."
In the guide, you will find further ways to keep your display brightness adjusted to your preference.
To manage the orientation of your phone, you can make your device's screen rotate freely with Auto Rotate, or you can lock it in one position using either Portrait or Landscape mode. To adjust the screen rotation settings, swipe down from the top right of the screen to open the Quick Settings panel. Look for the screen orientation icon. Depending on your settings, you might find the Portrait, Landscape, or Auto Rotate icon. Remember, the Portrait and Landscape icons appear gray when active, while the Auto Rotate icon is blue or white when enabled.
If the screen is locked in Portrait or Landscape mode and you want to change it, simply tap the icon (either Portrait or Landscape) to activate Auto Rotate. If Auto Rotate is already enabled, no further action is needed. Once Auto Rotate is enabled, close the Quick Settings panel and hold your device in your desired position—either upright (Portrait) or sideways (Landscape).
Afterward, open the Quick Settings panel again by swiping down from the top of the screen. Tap the Auto Rotate icon to lock your device in your preferred position.
For further assistance on setting the orientation of your phone to your liking, please check out the link provided below. Many Galaxy users enjoy exploring display and motion settings to better align with how they naturally handle their devices. Thank you for being a Samsung customer!
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade
on March 23, 2026
Posted by: Jmittlieder83
[This review was collected as part of a promotion.] I was starting over recently and had the cheapest Samsung sold locally. It was time for an upgrade, and I settled on this one. I'm absolutely happy with my choice. It's faster, doesn't stall when playing games, and the extras are still occupying my free time
Value
4
Response from Samsung USBy R&R, March 26, 2026
Hola Tabbs1103,
Thank you for sharing your experience with us. The Galaxy A36 5G devices are designed to enhance communication, entertainment, and productivity. Galaxy AI makes everyday tasks easier and more convenient. We are pleased to hear that these features are positively supporting your daily phone usage. We truly value your feedback and appreciate your input. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us. The Galaxy A36 5G devices are designed to enhance communication, entertainment, and productivity. Galaxy AI makes everyday tasks easier and more convenient. We are pleased to hear that these features are positively supporting your daily phone usage. We truly value your feedback and appreciate your input. Thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 22, 2026
Posted by: Paintshop2024
[This review was collected as part of a promotion.] I use my a26 Samsung phone for business purposes and I play games and watch movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones through the years
on March 22, 2026
Posted by: BSharp
[This review was collected as part of a promotion.] We've been Samsung fans for many years. Never had a problem. Clear voices, connects to any device. Fast processing. Great company!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is a Samsung
on March 22, 2026
Posted by: Rezdog
[This review was collected as part of a promotion.] My phone is good and reliable and it's not hard to use.i use it every day for 2 years now and it works perfectly fine. I watch you tube on it.play games.do what ever you want to do on it.samsung means a good phone to me.galaxy ai helps me get the scoop on everything on earth. No joke.just ask and it tells you all about what ever you have to know. Makes me the smartest person in the room.too.
Value
5
Written by a customer while visiting Samsung US