Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(994 Reviews)
Rating breakdown 994 reviews
5 Stars
673
4 Stars
216
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
4
Has needed features.
on April 27, 2026
Posted by: Linny19
[This review was collected as part of a promotion.] My device is for personal use. I use it for messaging, phone calls, uploading tickets for admission to parks, concerts etc. I also use for airline tickets and alerts. It is also my personal calendar and love the reminders feature. The thing I have had trouble with is voice to text, much easier to access on my previous model.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hola Linny19,
It's wonderful to hear how the Galaxy A26 5G is enhancing your daily routine by managing tickets, reminders, and communication. Having all these essentials in one device makes a significant difference. We appreciate your feedback regarding voice-to-text accessibility, as it provides valuable insight. Thank you for being a Samsung customer.
-Ty
Samsung Support
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It's wonderful to hear how the Galaxy A26 5G is enhancing your daily routine by managing tickets, reminders, and communication. Having all these essentials in one device makes a significant difference. We appreciate your feedback regarding voice-to-text accessibility, as it provides valuable insight. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
The phone is okay I don't like the pictures the pi
on April 27, 2026
Posted by: TLove46
[This review was collected as part of a promotion.] I use my Galaxy device for my business I have a cleaning business so it helps me keep track of my days and times it also sends me alerts when I have a cleaning schedule I just don't like it moves too slow I also like the AI feature I use that a lot
Value
3
Response from Samsung USBy R&R, April 28, 2026
Hola TLove46,
It's wonderful to hear how you're using your Galaxy A26 5G to stay organized and manage your business. Features like scheduling, alerts, and AI capabilities can greatly support a busy routine. The Quick Optimization feature enhances your device's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes unused files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. From Settings, swipe to and tap Device Care. Then tap Optimize Now, then tap Done. More details are available at the link below. We appreciate your feedback on speed and camera performance. Thank you for your input and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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It's wonderful to hear how you're using your Galaxy A26 5G to stay organized and manage your business. Features like scheduling, alerts, and AI capabilities can greatly support a busy routine. The Quick Optimization feature enhances your device's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes unused files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. From Settings, swipe to and tap Device Care. Then tap Optimize Now, then tap Done. More details are available at the link below. We appreciate your feedback on speed and camera performance. Thank you for your input and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
It's easy to navigate and the camera is on point
on April 27, 2026
Posted by: MoneyHungry224
[This review was collected as part of a promotion.] When looking to something the Galaxy AI gives you a simple and precise description of the definition as well as it easy to understand.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hiya MoneyHungry224,
Thank you for sharing your experience with the Galaxy A26 5G. Its smart AI features and robust camera setup make everyday tasks feel more intuitive and easier to navigate. It's great to hear that it's working well for you. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy A26 5G. Its smart AI features and robust camera setup make everyday tasks feel more intuitive and easier to navigate. It's great to hear that it's working well for you. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
My all time favorite galaxy, or any other Android?
on April 27, 2026
Posted by: LORDFURY
[This review was collected as part of a promotion.] Always give me what I need. Never disappoints. Hope everyone gets try this or any other galaxy...
Value
4
Response from Samsung USBy R&R, May 5, 2026
Good day LORDFURY,
I'm glad to hear that the Galaxy A26 5G continues to meet your daily needs. Its reliability and consistency make it easy to remain loyal to the brand. It's wonderful to see that it's become a favorite for you. Thank you for being a Samsung customer.
-Ty
Samsung Support
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I'm glad to hear that the Galaxy A26 5G continues to meet your daily needs. Its reliability and consistency make it easy to remain loyal to the brand. It's wonderful to see that it's become a favorite for you. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: DiEx80
[This review was collected as part of a promotion.] It's a good phone and affordable. Galaxy AI is also helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The speed is slow
on April 27, 2026
Posted by: Loonieloonz
[This review was collected as part of a promotion.] Moves to slow everything takes forever to load. The camera doesn't take to good of pictures
Value
3
Response from Samsung USBy R&R, April 28, 2026
Hello Loonieloonz,
It seems that the speed and camera performance of the Galaxy A26 5G have not fully met your expectations. This device is designed for everyday tasks such as browsing, taking photos, and staying connected, and your feedback is invaluable in identifying areas for improvement.
If your device is running slowly or experiencing glitches, consider optimizing its performance by clearing its memory. Here’s how:
1. Go to **Settings**.
2. Swipe to and tap **Device care**.
3. Tap **Memory**, then select **Clean now** to free up memory by stopping background apps.
If you want certain apps to continue running in the background, you can tap **Excluded apps** and add your preferred apps to the list to prevent them from being closed during this process.
Additionally, restarting your phone occasionally can provide a more thorough memory clean. You can restart your device by swiping down from the top of the screen using two fingers to open the Quick settings panel, then tapping the **Power** icon. Select **Restart**, and tap **Restart** again. If prompted, you may need to enter your PIN or password once the reboot is complete.
For more information, please check out our online article linked below. Thank you for your review and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It seems that the speed and camera performance of the Galaxy A26 5G have not fully met your expectations. This device is designed for everyday tasks such as browsing, taking photos, and staying connected, and your feedback is invaluable in identifying areas for improvement.
If your device is running slowly or experiencing glitches, consider optimizing its performance by clearing its memory. Here’s how:
1. Go to **Settings**.
2. Swipe to and tap **Device care**.
3. Tap **Memory**, then select **Clean now** to free up memory by stopping background apps.
If you want certain apps to continue running in the background, you can tap **Excluded apps** and add your preferred apps to the list to prevent them from being closed during this process.
Additionally, restarting your phone occasionally can provide a more thorough memory clean. You can restart your device by swiping down from the top of the screen using two fingers to open the Quick settings panel, then tapping the **Power** icon. Select **Restart**, and tap **Restart** again. If prompted, you may need to enter your PIN or password once the reboot is complete.
For more information, please check out our online article linked below. Thank you for your review and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It has definitely lasted a long time. Endurance is
on April 27, 2026
Posted by: MeMeisHappy
[This review was collected as part of a promotion.] I don't know anything about the Galaxy AI but the best thing is it have stood the test of time. I may have issues with the actual service and how the data is always slow, but the device receives no complaints. I like my phone.
Value
3
Response from Samsung USBy R&R, April 28, 2026
Hello MeMeisHappy,
Thank you for reaching out and sharing your thoughts on the Galaxy A26 5G. It's wonderful to hear that your device has held up over time. While the A Series devices do not currently offer the complete range of Galaxy AI features, there are still many unique AI tools available to assist you. Durability is something that many users appreciate, and having a device that consistently supports your daily routine truly makes a difference. Thank you for your review and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Thank you for reaching out and sharing your thoughts on the Galaxy A26 5G. It's wonderful to hear that your device has held up over time. While the A Series devices do not currently offer the complete range of Galaxy AI features, there are still many unique AI tools available to assist you. Durability is something that many users appreciate, and having a device that consistently supports your daily routine truly makes a difference. Thank you for your review and for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on April 27, 2026
Posted by: Babyneese
[This review was collected as part of a promotion.] I love this product and I have only gotten this Samsung product
Value
5
Written by a customer while visiting Samsung US