Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5 out of 5
4.5
(994 Reviews)
Open Ratings Snapshot
Rating breakdown 994 reviews
5 Stars
673
4 Stars
216
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product. 
(
37 out of 47
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5 out of 5
5
This product has amazing features
on April 28, 2026
Posted by: Mcloven90210
[This review was collected as part of a promotion.] The samsung Galaxy AI is the best have no problems at all works amazing love works very well for asking questions or doing research
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great photos and services. Very crisp and clear s
on April 28, 2026
Posted by: Imaself
[This review was collected as part of a promotion.] Galaxy AI. I use phone to play games and Facebook and internet searching
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 28, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] This Galaxy A26 is awesome it has so many features that im still learning and discovering new features even after having it a few months.
I use it for everyday life, for my Healthcare job, for my online business, for navigation & much more.
It does so much more than any other phone ive ever had it even helps with my health and appointment reminders and I love the AI features as well
I would definitely happily recommend this product to anyone for sure.
I LOVE IT! :)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I used Galaxy AI to look up the price of my g shoc
on April 27, 2026
Posted by: Arrow0916
[This review was collected as part of a promotion.] I checked out the price of my g shock using Galaxy AI just by taking a picture it was tight
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on April 27, 2026
Posted by: Sweetalums
[This review was collected as part of a promotion.] This phone has been a great phone especially for it being over 2 years old and still works with only a few minor glitches and short lags occasionally which is amazing for its age and constant use. With the updates and use of Galaxy AI this phone is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 27, 2026
Posted by: LucysPhone
[This review was collected as part of a promotion.] This phone is great and the camera, with all of its features is amazing! I was going to go with a different Galaxy model, then my 13 year old granddaughter told me we needed to get a "Cool Phone" and mentioned the A26 series, so we got the A26 Ultra. I mean... how often can an old grandparent be Cool in a teenagers eyes!! Its a great model and we are so glad she mentioned it to us. The Galaxy AI, helps walk you through different features too. Great phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The A26 is just OK
on April 27, 2026
Posted by: holleybak
[This review was collected as part of a promotion.] I had an A16 for more years than I care to mention and just loved it (which is why I kept it so long). It finally quit holding battery power, so I upgraded. I hoped for a better camera in the new model, but it's pretty much the same. When you get a text, it doesn't pop on on your closed screen like the A16--you have to unlock it to see it. It doesn't wake up with a touch--just thru movement (which causes it to wake up at inconvenient times, like in your pocket). Nothing about it is an upgrade and I must admit to being deeply disappointed. It does have good battery life though.
Value
3 out of 5
3
Response from Samsung USBy R&RApril 28, 2026
Hello holleybak,
Upgrading from a device you loved sets a high standard, and it’s understandable to expect the same level of satisfaction from your new device. The Galaxy A26 5G offers reliable battery life and a consistent user experience, with many users appreciating how well it keeps up with their daily routines. It’s great to hear that the battery has been performing well for you. We have an online guide that provides detailed instructions for setting up your Galaxy A17 5G and customizing its features to fit your daily needs. This guide includes information on setting up your lock screen and managing notification options. Thank you for sharing your experience and for choosing Samsung!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Affordable and never slow
on April 27, 2026
Posted by: AlaskanWolf
[This review was collected as part of a promotion.] I been using my A26 phone non stop for almost 2 years now and it's always been a solid steady midsized phone, I never had to think about upgrading, it handled the tons of apps I install, using the Galaxy AI is fun and helps me a lot by drafting the kinda letters and tasks Im use to, I finally upgraded to a Galaxy 24 Ultra last week and even this new phone is awesome!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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