Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(1,234 Reviews)
Rating breakdown 1,234 reviews
5 Stars
842
4 Stars
268
3 Stars
77
2 Stars
25
1 Star
22
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
1
Galaxy phone
on August 10, 2026
Posted by: Jaazzyywazzy
[This review was collected as part of a promotion.] I honestly don't quite like it, my phone operates very slowly. It freezes and turns on and off at unexpected times. When charged it will restart about 4 times until I can get it to operate again.
Value
1
Response from Samsung USBy R&R, August 17, 2026
What's up Jaazzyywazzy,
Thank you for choosing the Galaxy A26 5G and for sharing your experience with us. The Galaxy A26 features a spacious display, 5G connectivity, and a long-lasting battery designed to support your communication and entertainment needs throughout the day. We know how disruptive issues like slow performance, freezing, unexpected shutdowns, and frequent restarts can be when you rely on your phone. Your feedback is valuable as we continue to refine the Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A26 5G and for sharing your experience with us. The Galaxy A26 features a spacious display, 5G connectivity, and a long-lasting battery designed to support your communication and entertainment needs throughout the day. We know how disruptive issues like slow performance, freezing, unexpected shutdowns, and frequent restarts can be when you rely on your phone. Your feedback is valuable as we continue to refine the Samsung experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use.
on August 10, 2026
Posted by: Easytouse
[This review was collected as part of a promotion.] I choose Samsung Galaxy because it's easy to use. Plenty of features. Many of which I haven't ecen used, but they are available if I need them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect. Easy useful updates and I love it
on August 10, 2026
Posted by: True2myself
[This review was collected as part of a promotion.] I chose this phone because I love Android Samsung. Reliable and loyal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A trusting device
on August 10, 2026
Posted by: AUTISMMOM
[This review was collected as part of a promotion.] I choose a phone my son wouldn't have trouble using during his back to school year , and so far it has worked not only for calls and texts but to keep him entertained as well . It's easy to connect to Bluetooth, Speakers, and the screen is amazingly big which makes everything look epic . He likes it a lot . Which phone you might be asking , it's the Galaxy A26 5g . Check it out you won't regret it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product with great features!
on August 10, 2026
Posted by: Wolfe1
[This review was collected as part of a promotion.] This is the best phone I've ever had!
At 67 years old I appreciate its ease of use and wealth of features.
I chose to depend on the alarm to get my day started. I can easily change the tone to one of many choices. I input the things I need to do or appointments I have for the month on my calendar, and I am reminded as each day arrives.
This phone allows me to do everything from keep track of my finances, play games, enjoy music, watch movies, and I get to stay in touch with family and friends via video chat.
This phone is a winner!
At 67 years old I appreciate its ease of use and wealth of features.
I chose to depend on the alarm to get my day started. I can easily change the tone to one of many choices. I input the things I need to do or appointments I have for the month on my calendar, and I am reminded as each day arrives.
This phone allows me to do everything from keep track of my finances, play games, enjoy music, watch movies, and I get to stay in touch with family and friends via video chat.
This phone is a winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
More Than Just a Smartphone
on August 10, 2026
Posted by: AmazinDisaster
[This review was collected as part of a promotion.] I am extremely happy with my Samsung Galaxy A25 5G. This phone has exceeded my expectations in several areas, especially when it comes to performance, storage, camera quality, and security.
One of my favorite features is the amount of memory and storage this phone offers. It is impressive how much it can hold while still running extremely fast and smoothly. Apps open quickly, switching between them is responsive, and I have not experienced the frustrating slowdown that can happen with other phones when you have a lot stored on them.
The front and rear cameras also take very good pictures. I would like to see slightly higher-quality images and perhaps a few additional camera options in the future, but the cameras already perform well for everyday photos and video. The quality is more than sufficient for most situations.
The security features are another major strength of this phone. I really appreciate the level of security Samsung provides, and one feature that stands out to me is the ability to send SOS messages to selected emergency contacts. The SOS feature can include photos from both the front and rear cameras, a live audio recording, and your precise location. Having that information sent automatically during an emergency could potentially give family members or law enforcement a significant head start in locating you and understanding what happened.
That emergency functionality gives me an added sense of security that I did not realize
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had so fast and so useful
on August 10, 2026
Posted by: Driscoll
[This review was collected as part of a promotion.] I chose this device the samsung galaxy a26 because it is a fast beautiful phone that needs more recognition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A26 basic but perfect for me
on August 10, 2026
Posted by: Gamer1967
[This review was collected as part of a promotion.] Love A26 perfect for what I need in a cellphone. Responds great to the touch, talking on the phone is crystal clear
Value
5
Written by a customer while visiting Samsung US