Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(994 Reviews)
Rating breakdown 994 reviews
5 Stars
673
4 Stars
216
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
I love the lightening fast connection
on May 21, 2026
Posted by: Trouble
[This review was collected as part of a promotion.] I love the new Galaxy AI capabilities that come with the A26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a26 5g
on May 21, 2026
Posted by: Aquamazingmama
[This review was collected as part of a promotion.] Better quality phone then other models. Good camera and never lags.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Basic Galaxy A25 5G Model
on May 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It is just the basic almost cheapest phone they have if you are trying to budget phone with plan and buying a charger now too. I have had mine for almost 2 years now, I like it and It works fine for me. Standard OS that comes, no bells and whistles attached. Basic market phone have added apps. Streamed movies on it. Played games. Used good amounts of storage and it still works fine. Sometimes constant use will make battery a little on hot side but overall good phone, good price, and just good overall. Would highly recommend for someone wanting to replace phone quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 19, 2026
Posted by: CJBaby
[This review was collected as part of a promotion.] Galaxy Al is great for making wallpapers
I use it for my backgrounds
I also use it for Facebook
I use it for my backgrounds
I also use it for Facebook
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has awesome features
on May 19, 2026
Posted by: Lovelysamsung
[This review was collected as part of a promotion.] I have a galaxy a26 and I have been so happy with this product. I use it everyday work work,shopping,streaming,and pretty much everything I do all day. I don't think I could live without having it . It's like a long lost love. Im so in love with my samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Unhappy s23 customer
Verified Purchase:Yes
Touch sensitivity is very weak--having to touch 3-4 times.
Response from Samsung USBy R&R, May 20, 2026
Hello there Unhappy s23 customer,
Thank you for sharing your feedback on the Galaxy A26 5G. The device offers a vibrant display and smooth functionality, making it easy to browse, stream, and stay connected. We understand how concerning it can be when the touchscreen is unresponsive, as it serves as the primary navigation tool for your Galaxy device. Fortunately, there are simple solutions to help restore touchscreen functionality if it becomes frozen or unresponsive.
Several factors can affect the touchscreen's performance. Please keep the following in mind while using your device:
1. **Screen Protectors and Accessories**: If you have a third-party screen protector or accessory attached, it may hinder touchscreen performance. Concerns can arise if dust or air is trapped under the protector, if multiple protective films are in place, or if the film is peeling at the edges. If possible, remove the screen protector or film if it is damaged or has debris underneath it. If you choose to keep the screen protector, enable the touch sensitivity option to improve responsiveness. To do this, open **Settings**, tap on **Display**, and switch on **Touch Sensitivity**.
2. **Touch Interaction**: The touchscreen may not work properly if you are wearing gloves, if your finger has dust on it, or if you are using fingernails or a ballpoint pen to touch the screen. Additionally, avoid placing conductive objects, such as coins or keys, near the screen.
3. **Touch Sensitivity Settings**: If the Touch Sensitivity setting is enabled when there is no protective film, the touchscreen may become overly sensitive and malfunction. To disable Touch Sensitivity, go to **Settings**, tap on **Display**, and toggle off the switch next to **Touch Sensitivity**.
For more information on optimizing your phone's touch responsiveness, please refer to the resources linked below. Samsung appreciates your feedback and your support of the Galaxy lineup.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A26 5G. The device offers a vibrant display and smooth functionality, making it easy to browse, stream, and stay connected. We understand how concerning it can be when the touchscreen is unresponsive, as it serves as the primary navigation tool for your Galaxy device. Fortunately, there are simple solutions to help restore touchscreen functionality if it becomes frozen or unresponsive.
Several factors can affect the touchscreen's performance. Please keep the following in mind while using your device:
1. **Screen Protectors and Accessories**: If you have a third-party screen protector or accessory attached, it may hinder touchscreen performance. Concerns can arise if dust or air is trapped under the protector, if multiple protective films are in place, or if the film is peeling at the edges. If possible, remove the screen protector or film if it is damaged or has debris underneath it. If you choose to keep the screen protector, enable the touch sensitivity option to improve responsiveness. To do this, open **Settings**, tap on **Display**, and switch on **Touch Sensitivity**.
2. **Touch Interaction**: The touchscreen may not work properly if you are wearing gloves, if your finger has dust on it, or if you are using fingernails or a ballpoint pen to touch the screen. Additionally, avoid placing conductive objects, such as coins or keys, near the screen.
3. **Touch Sensitivity Settings**: If the Touch Sensitivity setting is enabled when there is no protective film, the touchscreen may become overly sensitive and malfunction. To disable Touch Sensitivity, go to **Settings**, tap on **Display**, and toggle off the switch next to **Touch Sensitivity**.
For more information on optimizing your phone's touch responsiveness, please refer to the resources linked below. Samsung appreciates your feedback and your support of the Galaxy lineup.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exceeded my expectations.
on May 19, 2026
Posted by: JYoung8605
[This review was collected as part of a promotion.] This device undoubtedly fulfills my expectations and provides ample features to satisfy my daily needs. The updates of software and operating system are satisfactory in regards to the continuous evolution of new features, and I have had no challenges in using or learning new options. I would and have recommended this series and specific model to potential Samsung customers, as a credible and realistic comparable device to the Samsung S series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product battery is weak
on May 18, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy ai is great. However, the battery on this a17 model was great for about a week. Its fast charging capabilitie is no longer. It takes about 5 hours now to get a full charge. Charge only lasts about 12 hours now.
Other than the battery, the processor is very slow for being a new phone. At times it will lag.
The one thing I can say is pretty good is the camera.
Other than the battery, the processor is very slow for being a new phone. At times it will lag.
The one thing I can say is pretty good is the camera.
Value
2
Response from Samsung USBy R&R, May 19, 2026
Hi there Jeffreybomber,
Thank you for sharing your experience with the Galaxy A26 5G. It is great to hear you have been enjoying features like Galaxy AI and the camera experience. Feedback around battery performance and responsiveness is valuable as customers continue looking for dependable everyday performance from their devices. For improved battery and processing power check out the Device care option in Settings on your phone. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A26 5G. It is great to hear you have been enjoying features like Galaxy AI and the camera experience. Feedback around battery performance and responsiveness is valuable as customers continue looking for dependable everyday performance from their devices. For improved battery and processing power check out the Device care option in Settings on your phone. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US