Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6 out of 5
4.6
(719 Reviews)
Open Ratings Snapshot
Rating breakdown 719 reviews
5 Stars
507
4 Stars
146
3 Stars
42
2 Stars
16
1 Star
8
79%of customers recommend this product. 
(
33 out of 42
)
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Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
1 out of 5
1
New phone, less basic features.
on March 10, 2026
Posted by: Disappointed in New York
Expertise:Intermediate
Verified Purchase:Yes
Its remarkable that a new phone like the A26 actually has LESS functionality than the six year old Samsung Galaxy S10 that I retired. There are host of simple tasks that this phone simply won't do, like: Display the clock on the Lock Screen; show a preview bubble when you receive a text; allow you to change sounds for alarms and notifications.
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&RMarch 11, 2026
Hello there,
Thank you for sharing your experience with the Galaxy A26 5G. The Galaxy A series is designed to deliver reliable performance for everyday use, along with essential features that many users rely on throughout the day. These devices offer a combination of modern design, dependable performance, and access to the wider Galaxy ecosystem for apps, communication, and entertainment. We appreciate your support as a Samsung customer.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A crisp clean cut screen, Beyond awesome pictures
on June 30, 2025
Posted by: Wyndell0324
[This review was collected as part of a promotion.] Galaxy AI best app I've ever had help me determine out what astral photography is. Hours and hours of the night I spend taking pictures of the sky stargazing..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung review
on June 30, 2025
Posted by: savageliiangelic26
[This review was collected as part of a promotion.] I use my Samsung Galaxy A26 5G for listening to music on youtube, getting on Facebook and messenger, as well as Snapchat and Textnow... I also use it for Samsung AI and to take clear photos... I also use it to communicate back and forth with family, friends, and for work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent Samsung phone
on July 26, 2025
Posted by: SZKh
Verified Purchase:Yes
Feature rich and big display and bright screen but bit heavy
Response from Samsung USBy R&RJuly 29, 2025
Hi SZKh,

Thanks so much for your love! We're excited to hear the Galaxy A26 5G is making a positive difference for you. Featuring a bright 6.7″ 120 Hz Super AMOLED display, Gorilla Glass Victus+, and an IP67 rating, the A26 5G exceeds expectations in durability and style at its price point. We truly appreciate your support. Remember, the power is in your hands. Thanks a bunch for choosing Samsung!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features!!!!!!!!
on July 28, 2025
Posted by: 1UpAce
[This review was collected as part of a promotion.] An Awesome Leap for the Everyday User: My Review of the Samsung Galaxy A26 5G
The Samsung Galaxy A26 5G isn't just another mid-range smartphone; it's a testament to Samsung's commitment to bringing premium features to a wider audience. Having spent some time with this device, I can confidently say it delivers an "Awesome" experience, especially with the intelligent enhancements of Galaxy AI.
Right out of the box, the A26 5G impresses with its sleek design. The thin body feels great in hand, and the glossy glass back gives it a surprisingly premium feel for its price point. The 6.7-inch Super AMOLED display is a joy to behold. Colors are vibrant, blacks are deep, and the smooth visuals make everything from Browse social media to watching videos a truly immersive experience. While some might miss a higher refresh rate, for everyday use, this display is more than sufficient and a clear highlight.
Under the hood, the Exynos 1380 chipset handles daily tasks with admirable fluidity. Apps open quickly, multitasking is a breeze, and even casual gaming is surprisingly enjoyable without significant lag or heating issues. The 5000mAh battery is a true workhorse, easily lasting a full day, and often well into the next, even with moderate to heavy usage. When you do need to top up, the 25W fast charging gets you back in action swiftly.
But what truly elevates the Galaxy A26 5G beyond a typical mid-range phone is the inclusion of Galaxy AI. Samsung has done an excellent job of integrating
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's ok it could always be better
on September 25, 2025
Posted by: aiaelegendaryinspirations
[This review was collected as part of a promotion.] Picture quality is good it could always be better.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The one I have sucks
on October 10, 2025
Posted by: AH1998
[This review was collected as part of a promotion.] I use my phone for everything, but since getting this one ive never been more frustrated in my life. Almost constant total system crashes, near constant system UI problems. And daily system slowdown to the point where i have to restart my phone daily.
Value
1 out of 5
1
Response from Samsung USBy R&ROctober 16, 2025
Hiya AH1998,
Thank you for reaching out and sharing your thoughts on your Galaxy A26 5G. If your device crashes or slows down, it might be time for a software update. Updates are like oil changes and tune-ups—they keep your phone running smoothly, improve the user interface, enhance security, and fix minor bugs. We recommend updating whenever a new version is available to keep your device in optimal condition. To check for updates, swipe down with two fingers from the top right corner of the screen and tap the Settings icon. Then, scroll to and select "Software update" or "System updates" (these options may differ between models). Tap "Download and install," "Check for system updates," or "Check for software updates," depending on your carrier. If an update is available, it should download automatically, but you might need to tap "Download now" on some devices. Once downloaded, follow on-screen instructions to install the update. For more information on keeping your Galaxy A26 5G up to date, please see the resource below. We appreciate your review and thank you for choosing Samsung.

How to update your Galaxy phone or tablet https://www.samsung.com/us/support/answer/ANS10002027/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a very durable phone but the camera is set
on October 10, 2025
Posted by: Buddyyyyyyyy
[This review was collected as part of a promotion.] I love using my A25 EG especially when I'm gaming or searching the screen is large and the light on the phone dims with shade and lighting along with a loud speaker for movies and videos also the noise cancelation for your uploads and reels not to mention the light weight style and easy to use camera with automatic lighting
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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