Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(994 Reviews)
Rating breakdown 994 reviews
5 Stars
673
4 Stars
216
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
4
Phone Review
on May 25, 2026
Posted by: Chris90
[This review was collected as part of a promotion.] Is a great phone and great quality for being an A series.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, reliable and fun.
on May 25, 2026
Posted by: Basicliver
[This review was collected as part of a promotion.] Galaxy ai is the best, really brings the product to your satisfaction
Value
4
Written by a customer while visiting Samsung US
Posted by: LALeader
from PA
Expertise:Intermediate
Verified Purchase:Yes
I am very pleased with my purchase and have almost gotten used to the new features compared to my old phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Nails Summaries
on May 25, 2026
Posted by: nobarking
[This review was collected as part of a promotion.] My new Galaxy A26 is a pleasure to use. I'm learning new tricks that improve efficiency and cut screen time. Samsung AI is cool to use, especially for summaries.
Battery life is good, too. Typically, I'll recharge at dinner and first thing upon waking (i like to maintain at least 50% charge).
Speed is no t a problem with the A26. Great screen, too. Why pay more for very marginal improvements with the S series?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great affordable product
on May 25, 2026
Posted by: Gerald
[This review was collected as part of a promotion.] It's great as an affordable option while still having many features of the more expensive models, the Galaxy AI is great. I would say the one thing I don't like is that the charging port got damaged really fast, it often doesn't charge and I have to force it to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is garbage
on May 25, 2026
Posted by: Rick9986
[This review was collected as part of a promotion.] This phone stopped fast charging after one year. It now takes 3 to 4 hours to charge this phone. I purchased a new battery but, i have not replaced the old one yet. I am debating on if I should just buy a new phone, not a Samsung.
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hey Willowsdad,
Thank you for taking the time to review your Galaxy A36 5G. Everyday performance greatly influences the overall phone experience, and we appreciate your feedback.
If your Galaxy phone or tablet freezes or crashes, it can be quite frustrating. Fortunately, this issue can often be resolved without needing to send your device in for service. Simple actions like rebooting your device and updating the software can help prevent future freezes and crashes.
Ensure that your device has enough available space. It’s also important that your phone or tablet is connected to the internet and charged to at least 50% before installing any software updates. Note that some carriers require a Wi-Fi connection for updates and will not permit you to use mobile data.
If you encounter an error during a software update and your device keeps restarting, you can look for guidance on how to escape a boot loop. Additionally, if your phone or tablet is low on storage, you can optimize it using the Device Care feature. You may also back up extra files using Smart Switch or your Samsung or Google account.
For more information, please refer to the article linked below. We value your feedback and thank you for being a Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A36 5G. Everyday performance greatly influences the overall phone experience, and we appreciate your feedback.
If your Galaxy phone or tablet freezes or crashes, it can be quite frustrating. Fortunately, this issue can often be resolved without needing to send your device in for service. Simple actions like rebooting your device and updating the software can help prevent future freezes and crashes.
Ensure that your device has enough available space. It’s also important that your phone or tablet is connected to the internet and charged to at least 50% before installing any software updates. Note that some carriers require a Wi-Fi connection for updates and will not permit you to use mobile data.
If you encounter an error during a software update and your device keeps restarting, you can look for guidance on how to escape a boot loop. Additionally, if your phone or tablet is low on storage, you can optimize it using the Device Care feature. You may also back up extra files using Smart Switch or your Samsung or Google account.
For more information, please refer to the article linked below. We value your feedback and thank you for being a Samsung customer.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has user friendly features and is easy
on May 25, 2026
Posted by: Kdmaack
[This review was collected as part of a promotion.] I would highly recommend this phone to my family and friends as a great solid device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprise Surprise
on May 25, 2026
Posted by: Lisabug6868
[This review was collected as part of a promotion.] I love my galaxy phone. I'm not too tech savvy, so I'm aure there are tons of things on here that I haven't even found. Everytime I find something new and so useful, im like Surprise! Never had a problem and i love my phone.
Value
5
Written by a customer while visiting Samsung US