Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.6
(719 Reviews)
Rating breakdown 719 reviews
5 Stars
507
4 Stars
146
3 Stars
42
2 Stars
16
1 Star
8
79%of customers recommend this product.
(
33 out of
42)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
4
Awesome device
on December 6, 2025
Posted by: Miarose
[This review was collected as part of a promotion.] This galaxy a1 is perfect for all of my tasks throughout the day and perfect resolution for all of the pictures I take as well!
Value
4
Response from Samsung USBy R&R, December 18, 2025
Hello Miarose,
Thank you for sharing your thoughts on the Galaxy A26 5G. Built to handle everyday tasks easily, the A26 5G provides reliable performance along with a vibrant display and a capable camera. It's great to hear that it meets your daily needs while capturing photos you enjoy viewing and sharing. Thank you for choosing Samsung as your go-to brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy A26 5G. Built to handle everyday tasks easily, the A26 5G provides reliable performance along with a vibrant display and a capable camera. It's great to hear that it meets your daily needs while capturing photos you enjoy viewing and sharing. Thank you for choosing Samsung as your go-to brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the most durable and resilient phone!
on March 24, 2026
Posted by: LOVEmyGalaxyphone
[This review was collected as part of a promotion.] It has been a running joke in my family that cell phone manufacturers should send their newest model phones to me for durability testing. This is because I am extremely hard on my phones and I usually have to replace my phone every 2-3 months. Sometimes every month. This is not and exaggeration either! I either drop my phone repeatedly, not on purpose I am just clumsy. If I don't shatter the screen of my phone, I drop them in water, most of the time while washing dishes or taking a bath.
My Samsung Galaxy A26 is a game changer! I LOVE this phone. I have had my Galaxy A26 for over nine months now and I have dropped it on asphalt, on sidewalks and I even dropped it in my bath twice while scrolling during my bath! And it unbelievably is still working just as good as the day I bought it. I never even had to put it in a bag of rice or have it repaired for cracks and scratches. I finally have a phone that can endure me! When I do need to get a new phone you can bet it will be a Samsung Galaxy!
My Samsung Galaxy A26 is a game changer! I LOVE this phone. I have had my Galaxy A26 for over nine months now and I have dropped it on asphalt, on sidewalks and I even dropped it in my bath twice while scrolling during my bath! And it unbelievably is still working just as good as the day I bought it. I never even had to put it in a bag of rice or have it repaired for cracks and scratches. I finally have a phone that can endure me! When I do need to get a new phone you can bet it will be a Samsung Galaxy!
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
Verified Purchase:Yes
Cheap but the phone works slow, camera is alright and I don't care, and the keyboard is unbearable for the first 2 weeks
Response from Samsung USBy R&R, June 2, 2025
Hi Ryan,
Thank you for your feedback on your Galaxy A26 5G. If you notice that your phone is running slowly, optimizing it through Device Care in the settings can lead to significant improvements in usage, battery life, and overall performance.
If your keyboard becomes unresponsive or stuck, please ensure that your device’s software is up to date. The on-screen keyboard is essential for using your Galaxy phone or tablet, as it allows you to reply to messages, search the web, and complete other essential tasks.
To get your keyboard functioning smoothly again, consider several steps, including using the default keyboard, clearing the cache, and checking for software updates. For additional guidance on enhancing your keyboard’s performance, please refer to the article titled “Keyboard is not working on Galaxy phone or tablet,” linked below.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. We are here to help! Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A26 5G. If you notice that your phone is running slowly, optimizing it through Device Care in the settings can lead to significant improvements in usage, battery life, and overall performance.
If your keyboard becomes unresponsive or stuck, please ensure that your device’s software is up to date. The on-screen keyboard is essential for using your Galaxy phone or tablet, as it allows you to reply to messages, search the web, and complete other essential tasks.
To get your keyboard functioning smoothly again, consider several steps, including using the default keyboard, clearing the cache, and checking for software updates. For additional guidance on enhancing your keyboard’s performance, please refer to the article titled “Keyboard is not working on Galaxy phone or tablet,” linked below.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. We are here to help! Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Sara
from Ohio
Expertise:Expert
Verified Purchase:Yes
The phine is not permanent l. The screen block ls sometimes and the navigation is too slow
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 2, 2025
Greetings Sara,
Thank you for sharing your experience with your Galaxy A26 5G. If your device is slowing down, it may be a good time to optimize its performance. You can use the Device Care feature to monitor your device's performance.
To access it, go to Settings, swipe to the right, and select Device Care. Then, tap on "Optimize now" and confirm by pressing "Done." This process should improve battery usage and close any background applications that may be impacting your device's performance. As a result, you should notice improved scrolling and navigation, just like before.
Thank you for your feedback. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A26 5G. If your device is slowing down, it may be a good time to optimize its performance. You can use the Device Care feature to monitor your device's performance.
To access it, go to Settings, swipe to the right, and select Device Care. Then, tap on "Optimize now" and confirm by pressing "Done." This process should improve battery usage and close any background applications that may be impacting your device's performance. As a result, you should notice improved scrolling and navigation, just like before.
Thank you for your feedback. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better new phones
on June 2, 2025
Posted by: Brandnew
[This review was collected as part of a promotion.] These phone get better and better every year.And the best part is that if you can't afford a new phone you can also update your phone when one is available and still get the new features. Especially Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy A26 5G is a very reliable phone
on June 2, 2025
Posted by: Ellianna24
[This review was collected as part of a promotion.] Galaxy Ai is one of the newer features to the phone. This is not only helpful, but also very easy to use! I enjoy the features and apps that my device has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.It is so good
on June 2, 2025
Posted by: Nolanfruster
[This review was collected as part of a promotion.] My phone is good.The quality is good.
I like it when it's charged and it takes a lot of charge.It takes a lot of time too drained the battery and stuff.Yeah
I like it when it's charged and it takes a lot of charge.It takes a lot of time too drained the battery and stuff.Yeah
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great far exceeds my expectations
on June 2, 2025
Posted by: 2day4rain
[This review was collected as part of a promotion.] I like the Gemini feature it's very informative
I do gaming and organizing my life and doctor visits and all kinds of things and have doctor visits on my phone with different features that it has which helps me out greatly very good device very good features
I do gaming and organizing my life and doctor visits and all kinds of things and have doctor visits on my phone with different features that it has which helps me out greatly very good device very good features
Value
5
Written by a customer while visiting Samsung US