Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(994 Reviews)
Rating breakdown 994 reviews
5 Stars
673
4 Stars
216
3 Stars
67
2 Stars
23
1 Star
15
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Customer Rating
5
This product is great far exceeds my expectations
on June 2, 2025
Posted by: 2day4rain
[This review was collected as part of a promotion.] I like the Gemini feature it's very informative
I do gaming and organizing my life and doctor visits and all kinds of things and have doctor visits on my phone with different features that it has which helps me out greatly very good device very good features
I do gaming and organizing my life and doctor visits and all kinds of things and have doctor visits on my phone with different features that it has which helps me out greatly very good device very good features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.It is so good
on June 2, 2025
Posted by: Nolanfruster
[This review was collected as part of a promotion.] My phone is good.The quality is good.
I like it when it's charged and it takes a lot of charge.It takes a lot of time too drained the battery and stuff.Yeah
I like it when it's charged and it takes a lot of charge.It takes a lot of time too drained the battery and stuff.Yeah
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy A26 5G is a very reliable phone
on June 2, 2025
Posted by: Ellianna24
[This review was collected as part of a promotion.] Galaxy Ai is one of the newer features to the phone. This is not only helpful, but also very easy to use! I enjoy the features and apps that my device has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better new phones
on June 2, 2025
Posted by: Brandnew
[This review was collected as part of a promotion.] These phone get better and better every year.And the best part is that if you can't afford a new phone you can also update your phone when one is available and still get the new features. Especially Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Posted by: Sara
from Ohio
Expertise:Expert
Verified Purchase:Yes
The phine is not permanent l. The screen block ls sometimes and the navigation is too slow
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 2, 2025
Greetings Sara,
Thank you for sharing your experience with your Galaxy A26 5G. If your device is slowing down, it may be a good time to optimize its performance. You can use the Device Care feature to monitor your device's performance.
To access it, go to Settings, swipe to the right, and select Device Care. Then, tap on "Optimize now" and confirm by pressing "Done." This process should improve battery usage and close any background applications that may be impacting your device's performance. As a result, you should notice improved scrolling and navigation, just like before.
Thank you for your feedback. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy A26 5G. If your device is slowing down, it may be a good time to optimize its performance. You can use the Device Care feature to monitor your device's performance.
To access it, go to Settings, swipe to the right, and select Device Care. Then, tap on "Optimize now" and confirm by pressing "Done." This process should improve battery usage and close any background applications that may be impacting your device's performance. As a result, you should notice improved scrolling and navigation, just like before.
Thank you for your feedback. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Ryan
Verified Purchase:Yes
Cheap but the phone works slow, camera is alright and I don't care, and the keyboard is unbearable for the first 2 weeks
Response from Samsung USBy R&R, June 2, 2025
Hi Ryan,
Thank you for your feedback on your Galaxy A26 5G. If you notice that your phone is running slowly, optimizing it through Device Care in the settings can lead to significant improvements in usage, battery life, and overall performance.
If your keyboard becomes unresponsive or stuck, please ensure that your device’s software is up to date. The on-screen keyboard is essential for using your Galaxy phone or tablet, as it allows you to reply to messages, search the web, and complete other essential tasks.
To get your keyboard functioning smoothly again, consider several steps, including using the default keyboard, clearing the cache, and checking for software updates. For additional guidance on enhancing your keyboard’s performance, please refer to the article titled “Keyboard is not working on Galaxy phone or tablet,” linked below.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. We are here to help! Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your feedback on your Galaxy A26 5G. If you notice that your phone is running slowly, optimizing it through Device Care in the settings can lead to significant improvements in usage, battery life, and overall performance.
If your keyboard becomes unresponsive or stuck, please ensure that your device’s software is up to date. The on-screen keyboard is essential for using your Galaxy phone or tablet, as it allows you to reply to messages, search the web, and complete other essential tasks.
To get your keyboard functioning smoothly again, consider several steps, including using the default keyboard, clearing the cache, and checking for software updates. For additional guidance on enhancing your keyboard’s performance, please refer to the article titled “Keyboard is not working on Galaxy phone or tablet,” linked below.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. We are here to help! Thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
A very well made budget phone. Maybe top one ever?
on May 5, 2025
Posted by: JoeyinMiami
This is a great budget phone. The glass gives a feel of the high end. The screen is fantastic. As the other reviews noticed, the fingerprint reader on the side is fast and easier than the Galaxy A35 under screen one. The processor is quick enough and I really enjoy the new AI features. This is a true good value for a time of economic trouble worldwide.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, May 7, 2025
Thanks for the great review, JoeyinMiami! The Galaxy A26 5G truly shows how performance and premium feel can come together in a sleek, budget-friendly device. From its fast fingerprint reader to its stunning display and responsive AI-powered features, it’s built to impress without compromise. We appreciate your feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
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-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
An amazing device at a great price
on April 2, 2025
Posted by: Joey1967
from Deerfield Beach, Florida
Expertise:Intermediate
This device has blown my mind. The build is much higher quality than last year's A25. The glass back is stunning in the very classy looking dark black. The other reviewers are correct about the side biometrics being much more favorable and quicker than the under the screen type. The screen is bright and vibrant and the Exynos 1380 is snappy. I even find the cameras to be pretty darn good. At this price range the phone feels like it's worth double the price. I'm thrilled to have purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, April 25, 2025
Hey Joey1967,
Thanks for sharing such a glowing review. The Galaxy A26 5G is definitely making waves with its sleek design, vibrant display, and snappy performance. Your excitement jumps off the screen, and it’s easy to see why. It’s great that you have leveled up your mobile experience. Thank you for making Samsung your go-to choice!
-Ty
Samsung Support
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Thanks for sharing such a glowing review. The Galaxy A26 5G is definitely making waves with its sleek design, vibrant display, and snappy performance. Your excitement jumps off the screen, and it’s easy to see why. It’s great that you have leveled up your mobile experience. Thank you for making Samsung your go-to choice!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US