Customer reviews from Samsung US
Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Average customer rating
4.5
(1,234 Reviews)
Rating breakdown 1,234 reviews
5 Stars
842
4 Stars
268
3 Stars
77
2 Stars
25
1 Star
22
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Samsung - Galaxy A26 5G SM-A266U 128 GB Smartphone - 6.7" Super AMOLED Full HD Plus 1080 x 2340 - Octa-core (Cortex - Onyx Black (Unlocked)
Posted by: Mark P
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
Interface is good but doesn't perform as well as competitors. 2 examples: 1) face recognition - it doesn't work all of the time, in fact it seems to work about 50% or 60% of the time. 2) double tapping to wake the phone - doesn't work all the time either.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, September 24, 2025
Hello there, Thank you for informing us about your experience with the Galaxy A26 5G. We value feedback from our users to understand how well their devices perform. If your phone isn't unlocking with your face, consider the following tips: be in a well-lit area so the device can see you clearly, and minimize obstructions on your face, such as glasses or a mask. If you're using a third-party screen protector, the response to screen taps might be slightly slower due to touch sensitivity, but this shouldn't be significant. For more information on biometrics and screen sensitivity, please refer to the linked resource below. We appreciate your review and thank you for choosing Samsung. Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002519/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002519/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What a great phone!
on September 22, 2025
Posted by: KylosMama
[This review was collected as part of a promotion.] GALAXY AI is JUST one great feature this phone has! It has everything from style down to the keypad lock software. I have yet been disappointed. Its fast, takes great pictures, browsing the internet and of course social media are all the things I use this phone for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has very good quality and features
on September 21, 2025
Posted by: Cruxian1
[This review was collected as part of a promotion.] I use my phone for everything gaming browsing the web work etc...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for the price
on September 21, 2025
Posted by: Tballday
[This review was collected as part of a promotion.] Galaxy phones are my choice of phones. Great cameras, operating speed, and comparable to other products
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The size and the space of storage on it.
on September 20, 2025
Posted by: Laelaul7
[This review was collected as part of a promotion.] I use ai galaxies often to take pictures and to look up stores.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My cell, my lifeline!
on September 20, 2025
Posted by: Detel51
[This review was collected as part of a promotion.] My phone is used everyday for real estate, volunteer work, streaming music, and staying in touch with my family up North. It fits in my back pocket for easy access and availability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome device
on September 19, 2025
Posted by: Heartless77
[This review was collected as part of a promotion.] I love my galaxy phone because it has great quality and colors it's very clean and can see everything very well and clear has great service never drops calls great upload and download speed as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung i play games on it
on September 18, 2025
Posted by: Jrmommy
[This review was collected as part of a promotion.] I play certain games on my Samsung and if I had a different brand I wouldn't be able to
Value
5
Written by a customer while visiting Samsung US