Customer reviews from https://www.asus.com
ASUS - 27" IPS LED 1-ms G-SYNC (NVIDIA Adaptive Sync) Monitor with HDR (HDMI) - Black
Average customer rating
4.4
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
13
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
0
Customer Reviews for ASUS - 27" IPS LED 1-ms G-SYNC (NVIDIA Adaptive Sync) Monitor with HDR (HDMI) - Black
Posted by: Juniorrr
Verified Purchase:Yes
It’s a good monitor but sadly had to return it because it came with a dead pixel :(
Response from https://www.asus.comBy Chantae, CLM, October 27, 2025
Dear Juniorrr,
Thank you for sharing your experience with the ASUS TUF Gaming VG27AQ3A monitor. We're sorry to hear that your unit arrived with a dead pixel, and we understand how frustrating that can be. We appreciate you taking the time to let us know, and we acknowledge that the device has already been returned. The feedback will be passed to our quality assurance team for further review to help improve future product reliability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2501016604-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS TUF Gaming VG27AQ3A monitor. We're sorry to hear that your unit arrived with a dead pixel, and we understand how frustrating that can be. We appreciate you taking the time to let us know, and we acknowledge that the device has already been returned. The feedback will be passed to our quality assurance team for further review to help improve future product reliability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2501016604-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: RyanOhYeah5823
Frequency of use:Daily
Verified Purchase:Yes
Very good monitor for the price. It has some cool features like shadow boost. Im glad it has speakers but i do wish they were a bit stronger. The picture quality is super good and the colors are all bright. No flat colors whatsoever. It is a very good monitor and i recommend.
Written by a customer while visiting https://www.asus.com