Not able to use calibration hardware/software. This could be necessary to match my labs printing. Caibration may be needed as monitor ages.
Response from https://www.asus.comBy CLM, December 2, 2024
Dear Picturethis,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are unable to calibrate the monitor. To resolve the issue, please calibrate the colors of the monitor by accessing the OSD menu then select Color Settings. For the monitor's User's Guide, please visit: https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/PA279CV/PA279CV_English.pdf. Should you need further assistance with the monitor, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
I returned the monitor because it developed several dead black pixels after 2 weeks of causal use
Response from https://www.asus.comBy CLM, August 30, 2024
Dear RLEise,
Thank you for your comment.
We certainly understand the inconvenience this may have caused if you had issues with the monitor afer 2 weeks of use. All ASUS products undergo intensive quality control testing and inspections, this is a random problem. ASUS provides warranty coverage for the product. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.