Customer Reviews for Black+Decker - /Silver 5 speed Hand Mixer - Black
Customer Rating
2
Attachment problem
on August 26, 2025
Posted by: Suzieque
from St. Charles, MO
Gender:Female
Using my Daughter in laws hand mixer, never had a problem until trying to use the bread/dough beater attachments. They won’t stay in the mixer! Read the directions to make sure I was following them correctly and still no luck so what’s up with this? Regular mixing beaters stay in!?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, August 28, 2025
Thank you for offering your feedback regarding your Black+Decker Hand Mixer. I’m sorry to hear of the experience you're having with your daughter in law's hand mixer. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. The hand mixer has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
I just bought this mixer today and haven't used it yet. Already I like it because of the snap-on case for storing the various beaters and whisk. Can't wait to put it to use!
[This review was collected as part of a promotion.] I bought this to replace the first one due to the beater attachment coming loose and bending. This one explained the issue with the first- only one of the two beaters actually hold in the mixer. Regardless of which beater put in which hole, the left beater does not clamp onto the beater. Thus when started, it pops out and the one held bends the other. I caught it before the second beater was bent. This happens without pushing in the eject button. I threw the first away- this one is going back to the store.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, July 7, 2025
Thank you for providing your feedback regarding your Black+Decker Hand Mixer. I'm sorry to hear of the experience you've had with your hand mixer. We strive to provide quality products and excellent support for our customers and hope you will consider us for your future purchases. If you need further assistance, please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42592465 so that we may better assist you. We look forward to hearing from you.
[This review was collected as part of a promotion.] The usual Blackb& Decker excellence. Ergo friendly and I love all the attachments I didn't get with other handheld blenders. I use the dough attachment on my oil separated organic peanut butter - awesome especially with the Turbo button. Fun and efficient I find other things to blend just bc I love the ease and results.
[This review was collected as part of a promotion.] The mixer comes with a neat plastic case attachment for easy storage of the mixer and accessories. The metal whisk/beater accessories seem well made. The mixer itself isn't light but not heavy either, I can see it getting heavy after prolonged use, but it is made of sturdy plastic. It's also surprisingly powerful at top speed. It's a bit loud but it's definitely a strong spin
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, April 10, 2023
Thank you for offering your feedback regarding your Black+Decker Hand Mixer. I'm sorry to hear that you were somewhat disappointed in the weight of the hand mixer, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new hand mixer will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42339595, so I can address any of your concerns.
[This review was collected as part of a promotion.] I got the BLACK+DECKER 5 Speed hand mixer in black and it's super easy to use. Comes with a couple of attachments and has a little storage container that the mixer fits into also. It's not very noisy. The only downfall I have with this is having to pull the attachments out instead of pressing a button and it kinda releases.