Customer reviews from zebrapen
Zebra - Sarasa Dry X20 Retractable Gel Pen, Medium Point, 0.7mm, 24 Pack - Assorted Ink
Average customer rating
3.9
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
23
4 Stars
4
3 Stars
2
2 Stars
4
1 Star
6
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for Zebra - Sarasa Dry X20 Retractable Gel Pen, Medium Point, 0.7mm, 24 Pack - Assorted Ink
Customer Rating
2
Great until the ink stops flowing
on March 26, 2022
Posted by: VO
I purchased 5 Sarasa Dry X20 0.7 pens in Mahogany because of a Zebra pen in this style I had been given in a welcome bag for a teaching job. I loved that pen and I wanted more of them when it ran out of ink. I've now used 3 of the 5 pens. I use these pens daily -- it's my preferred ink color for everything, from To Do lists to journaling and even taking notes on the job. No smudging or smearing, but I consistently run into the ""ink flow"" problem. Even with a brand new pen, after about 5-10 minutes of writing, suddenly it's as though the pen is out of ink. I'm scratching the paper but barely getting any ink out. I don't understand why this happens, especially since the pen I was gifted never had this problem. I would love to order more of these pens because they're my favorite--when they work. Zebra, I hope you can figure out why this is happening. Unfortunately, I can't justify spending more money on pens if they aren't reliable.
Written by a customer while visiting zebrapen
Customer Rating
1
I wouldn't recommend
on February 26, 2021
Posted by: xioee
its a beautiful pen, all of them really. but the ink flow issue sucks. I have 5 pens out of 12 that are full barrels and completely unusable. is there a secret fix I'm missing here, i don't get it. (.5 s)
Written by a customer while visiting zebrapen
Customer Rating
5
Greatest Gel Pen Ever
on January 16, 2021
Posted by: Jay
I love writing with these! They write clean and consistently. I love how they don't smudge. And the colors are so vibrant. I would really love to see more colors!!!
Written by a customer while visiting zebrapen
Customer Rating
1
I wouldn't buy this product again that's for sure
on December 14, 2020
Posted by: Jessica
I wish I would have came here and read the reviews before I went out and purchased these pens. I'm having the same ink flow problems as others have mentioned. Worst pen I have ever used. Which is upsetting because the Midliner Hightlighters are one of the best highlighters I have ever used. You would think quality of their products would be consistent.
Written by a customer while visiting zebrapen
Customer Rating
1
Green pen used until half no ink! Always like that!
on September 25, 2020
Posted by: Allan Lim
Whenever I bought the sarasa clip green pen, it always runs out of ink when I used it until half. I would never buy sarasa green pen again.
Written by a customer while visiting zebrapen
Customer Rating
5
It's strange that some fo
on February 3, 2020
Posted by: susankvg
It's strange that some folks are having drying and running, smudging problems with these. I'm using the Sarasa retractable gel pens, 14 colors, and love them. I've stored them for months, will go pick one up and it starts right off. No drying up. I've used them until they are empty, never with a glop or running problem. The barrels have held up fine. I don't get it. Maybe they fixed all the problems spoken of before I bought them 2 or so years ago. My most favorite colors of all are Cobalt, Forest, Navy, & Mahogany.
Written by a customer while visiting zebrapen
Customer Rating
4
I see that I am having th
on November 19, 2019
Posted by: Kristine
I see that I am having the same problem as many others have written. I love the pens too, but usually have an ink flow problem. With a full barrel of ink, and then it stops writing, or I can only write for so long and then it stops. I love these for grading papers. Also, I see the common response is to contact customer service. Has anyone contacted customer service? Have you been reimbursed or have your specific color of pen replaced?
Written by a customer while visiting zebrapen
Customer Rating
5
Really good pen. The ink
on August 17, 2019
Posted by: Ibrahim
Really good pen. The ink comes out very smoothly and it feels good to write with it, but there is a downside, sometimes the ink starts clogging and it does not come out very smooth and nicely, so if you could make the ink a bit more flow-able it would be very nice.
Written by a customer while visiting zebrapen