Customer reviews from bizchair.com
Emma + Oliver - 30"H Metal Dining Barstool with Back and Square Wood Seat - Black-Antique Gold
Average customer rating
4.1
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
9
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
1
73%of customers recommend this product.
(
11 out of
15)
Customer Reviews for Emma + Oliver - 30"H Metal Dining Barstool with Back and Square Wood Seat - Black-Antique Gold
Customer Rating
3
Good but not great
on February 3, 2023
Posted by: cdubs58
from chicago
Gender:Male
[This review was collected as part of a promotion.] This chair is very nice looking. It is a very sturdy chair, solid construction. The metal is nice and heavy and the paint is a nice heavy coat of glossy color. There are nice plastic tips on the legs that won't scratch the floor. Unfortunately there are several issues with the chair I got. First the legs are uneven and the chair rocks back and forth and I can't find a way to fix it. Second the chair requires some very simple assembly but there were only enough screws to attach the wood seat. There were NO screws for attaching the chair back. So, to sum up the chair doesn't sit level and rocks back and forth on two legs, and I can't attach the back to the chair. I'm glad that I only got one chair before deciding if I liked them. I won't take a chance on more.
No, I would not recommend this to a friend.
Response from bizchair.comBy TJ, Customer Care, February 3, 2023
Hey Friend, Thank you for sharing your experience with us. We understand your feelings and we would feel that way too! We value your business so much that we want to dive into these concerns to get to the bottom of the issue. Please contact us at customerfeedback@theubiquegroup.com as soon as possible so we can develop a more interactive relationship. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Excellent quality
on February 3, 2023
Posted by: Lauren08
from Indiana
Gender:Female
[This review was collected as part of a promotion.] This bar chair is awesome! It is made with great quality products. It was mostly assembled when I got it and just had to do a few things to get it together but the instructions were excellent and very easy to put together. It’s perfect! I love it. Very unique.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 6, 2023
We always enjoy hearing what our customers have to say, Lauren! We’re glad we could be of service and appreciate the kind words! Reviews are very important to the public and to us. As a company, we really want to hear from you personally. Please allow us to get to know you and serve your needs by reaching out to us at customerfeedback@theubiquegroup.com. Please see us again if there is anything else you need! Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Perfect arcade chair!
on February 5, 2023
Posted by: Katdct
from Newburgh, IN
Gender:Female
[This review was collected as part of a promotion.] I was wanting a fun chair for people to sit at when playing our arcade game and this fits chair fits the bill perfectly. It was very easy and quick to put together. The wooden seat adds a rustic touch and pulls in the wood from our bar. I like the foot rail at the bottom so your feet aren’t dangling. And it sits really real. It also looks great sitting in front of our arcade game. Delighted with this purchase!
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 6, 2023
Thank you for the fantastic review Kat! We loved being of service to you and hope we can assist you again soon. We realize that reviews are powerful tools in developing widespread trust in the marketplace. We also know that personal communication gets to the heart of your individual concerns. You may always reach out to us directly at customerfeedback@theubiquegroup.com. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Cute
on February 9, 2023
Posted by: RMoraco
from CA
Gender:Female
[This review was collected as part of a promotion.] Very cute chair, easy to put together and assemble. Looks great and fits the space I need to. If you have short legs, it is a bit tall, but it is an otherwise decently comfortable chair for being metal. The only issue I found was that in the very center of the seat, the word did seem to almost bubble or bend a bit not to where it’s noticeable while looking at it, but you do feel it a bit when you sit.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 9, 2023
We appreciate your business and value your feedback. Without feedback about your unique experiences and needs, we cannot grow and develop as a company. We want to learn more from you. Please contact us at customerfeedback@theubiquegroup.com if there is anything else we can do for you. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Love it!!
on February 12, 2023
Posted by: Amberlea
from Syracuse, NY
Gender:Female
[This review was collected as part of a promotion.] This is actually my second purchase of this chair. I already have one. I needed a second one because they are so great. They are very sturdy and hold a lot of weight. They have a great look to them. I have mine in green and I love it easy to assemble and take care of.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 13, 2023
Dear Amberlea, thank you for letting us and the community know about your fantastic experience with us! So amazing that you are a repeat customer and we thank you for your comments and your loyalty! We hope to see you again soon. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
3
Cute addition! Manufacturing errors!
on February 17, 2023
Posted by: JenMat
from Green Bay, WI
Gender:Female
[This review was collected as part of a promotion.] This chair is really cute as an addition to my bar top window between my kitchen and dining are. It’s sturdy metal and has a nice touch of “wood” on the seat. It’s a smaller seating area for your behind. My only complaint is this is the second stool I’ve received missing critical parts! And on the instructions it even says it’s inspected for parts. I was missing the 4 screws that attach the back to the stool. I was actually able to assemble eve aide my last stool came with 4 screws (which were the wrong parts for that stool) so I was able to use them. Since I’ve only gotten 2 stools and they both had missing or improper parts, it’s definitely a red flag for me. The assembly is easy (again if your parts come) to flow and very quick and minimal. They provide the Allen wrench needed to assemble so no need for additional tools.
No, I would not recommend this to a friend.
Response from bizchair.comBy TJ, Customer Care, February 20, 2023
Hi Jen, Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. If something did not go as expected with your order, we want to hear all about it directly from you. Please allow us the opportunity to make things right by contacting us at customerfeedback@theubiquegroup.com.Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
5
Love this stool!
on February 22, 2023
Posted by: Bethanyandretti
from Cleveland Tennessee
[This review was collected as part of a promotion.] This stool is so sleek and nice! I really love the blue against the color of the wood on it. It is so well made and looks great in my bathroom with a beach theme. I would totally recommend to anyone looking for an awesome stool.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 24, 2023
Dear Bethany, we are so happy that you enjoyed your experience with us! In a digital world, you cannot interact with people on the sales floor. We strive to provide that same level of one-on-one personalized service when you reach out to us at customerfeedback@theubiquegroup.com. We appreciate the great review and look forward to working with you again soon. Customer Care (TJ)
Written by a customer while visiting bizchair.com
Customer Rating
3
Looks nice, not sure about durability
on February 27, 2023
Posted by: SissieO
from Opelousas LA
Gender:Female
[This review was collected as part of a promotion.] This stool arrived partially assembled. Everything went together easily except for the wooden seat add-on. There were no instructions or hardware for it. So the plain stool looks okay. I like the rungs at the bottom because I can rest my feet on them. I’m just not sure, from looking at it, how long it will last.
I would recommend this to a friend!
Response from bizchair.comBy TJ, Customer Care, February 28, 2023
Hey! Thank you for providing your feedback and letting us know about this issue. I would love the opportunity to investigate this for you. We set a high standard for ourselves and are truly sorry to hear that standard was not met. More specific details about the situation you have described are needed, and we want to learn all of these details as soon as possible. Can you please begin an interactive relationship with us by contacting us at customerfeedback@theubiquegroup.com? Your happiness is our number one priority. Customer Care (TJ)
Written by a customer while visiting bizchair.com