Even though I had to screw the padded seats onto the chairs, I am so happy that I purchased the chairs. They go so well with my dining table and are incredibly sturdy. Very well made. Thank you for making these great chairs
I would recommend this to a friend!
Response from bizchair.comBy Customer Care, January 16, 2025
We’re grateful for your feedback! We look forward to the next time we’re able to serve you. Have a wonderful day! Customer Care (VB)
Ordered 4 chairs and they Arrived without seats!!!
No, I would not recommend this to a friend.
Response from bizchair.comBy Customer Care, January 13, 2025
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please email me at customerfeedback@theubiquegroup.com so we can make this right. Thank you. Customer Care (VB)
Great quality chairs super easy to assemble and fast shipping.
Response from bizchair.comBy Customer Care, August 21, 2024
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (SS)
Needed a wood chair! faculty & lab tech loved it. Never thought to look at restaurant furniture as we only needed one chair. It popped up in a search, located in Ontario, CA so close by, and so affordable. The faculty and tech just love the chair and said it was super comfortable.
I would recommend this to a friend!
Response from bizchair.comBy Customer Care, August 13, 2024
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (SS)
Bought the walnut...its not walnut color, too dark and red. Anyway was going to exchange but they want a 35% restocking fee, even with exchange....(plus you need to pay to ship them back)... buy at your own risk. Wont be purchasing here again
No, I would not recommend this to a friend.
Response from bizchair.comBy Customer Care (TJ), March 28, 2024
We're grateful for your openness in sharing your experience. We understand that color perception is subjective and regret any disappointment caused if the walnut shade didn't meet your expectations. We acknowledge the frustration that can arise when a product's color differs from what was anticipated, especially when purchased with specific intentions in mind.
In terms of our return policy, we strive to provide clear and transparent information on our website. We apologize for any confusion that may have arisen in this regard.
Your feedback is incredibly valuable to us, as it provides us with an opportunity for growth and improvement. Please feel free to reach out to us at customerfeedback@theubiquegroup.com if you have any further concerns or if there's anything we can assist you with.