The chairs arrived in two batches, and I was impressed with the speed of the shipping, and the packaging. Assembly was easy and took about 10 minutes per chair. The chairs themselves are solid wood, well designed, and comfortable to sit in. They are simple enough and I ordered without cushions to make it easy to dress them up in a variety of ways. For the cost, convenience, and product, they are an excellent bargain.
I would recommend this to a friend!
Response from bizchair.comBy Customer Care (TJ), January 16, 2024
Hi Diba! A heartfelt thank you for sharing such detailed feedback about your purchase and experience. It's incredibly rewarding to see reviews like yours that confirm we're meeting our goals in satisfying our customers. Your appreciation means a lot to us and we thank you!
Needed a wood chair! faculty & lab tech loved it. Never thought to look at restaurant furniture as we only needed one chair. It popped up in a search, located in Ontario, CA so close by, and so affordable. The faculty and tech just love the chair and said it was super comfortable.
I would recommend this to a friend!
Response from bizchair.comBy Customer Care, August 13, 2024
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (SS)
Great quality chairs super easy to assemble and fast shipping.
Response from bizchair.comBy Customer Care, August 21, 2024
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime. All the best, Customer Care (SS)
I ordered these chairs because they purportedly hold 800 lbs. I have a cousin who visits once a year and weighs 450 pounds and always breaks my chairs. I love the way the chairs look in my house and now feel ready for this cousin's visit. The upholstery option was so inexpensive and looks truly lovely. Well packaged and came with screws and everything needed. Only drawback was communication: chair bases and upholstered seats were split into two orders and updates were hard to decipher--at one point it looked like one order had been cancelled! Chairs arrived first, then seats took another couple of weeks. But they finally arrived and were perfect, so I am very pleased so far. I will let you know how they performed after cousin's next visit.
I would recommend this to a friend!
Written by a customer while visiting bizchair.com
Customer Rating
1
Buy at your own risk
on March 27, 2024
Posted by: Tnglator
from California
Bought the walnut...its not walnut color, too dark and red. Anyway was going to exchange but they want a 35% restocking fee, even with exchange....(plus you need to pay to ship them back)... buy at your own risk. Wont be purchasing here again
No, I would not recommend this to a friend.
Response from bizchair.comBy Customer Care (TJ), March 28, 2024
We're grateful for your openness in sharing your experience. We understand that color perception is subjective and regret any disappointment caused if the walnut shade didn't meet your expectations. We acknowledge the frustration that can arise when a product's color differs from what was anticipated, especially when purchased with specific intentions in mind.
In terms of our return policy, we strive to provide clear and transparent information on our website. We apologize for any confusion that may have arisen in this regard.
Your feedback is incredibly valuable to us, as it provides us with an opportunity for growth and improvement. Please feel free to reach out to us at customerfeedback@theubiquegroup.com if you have any further concerns or if there's anything we can assist you with.