The x-back is actually CONCAVE, opposite a chair that supports the lumbar region of your back, so if you want to actually support your lower back, you would have to bend your back opposite of its natural curve to do so, which of course, no one does. You could use a pillow to support your back, but that wouldn't look right with this chair. So you'll just have to sit up straight and do your abs, I guess. If I had known this before I ordered six for my dining room, I might have looked elsewhere. Still, they're nice chairs and attractive. I got the dark walnut color.
No, I would not recommend this to a friend.
Response from bizchair.comBy JJ, Customer Care, May 23, 2022
Thank you very much for your detailed four-star review. Your comments will aid others on making the best choices, and we appreciate the positive review even when the chair did not offer the type of back support you desired. Thank you. Customer Care (JJ)
These chairs are the perfect color for my quaint dining room. They are strong, holding a 250 lb man. They came well wrapped. I couldn’t be more pleased.
I would recommend this to a friend!
Response from bizchair.comBy JJ, Customer Care, May 16, 2022
Dear Gracie, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Thank you. Customer Care (JJ)
First of all, the chairs were shipped very quickly and I got them within days of my order. Secondly, they were very well packaged and protected and arrived in excellent condition. The chairs exceeded my expectations and were very good quality and at a great price. I will definitely purchase from this company again.