I have been with ATT for over 30 years. I recently moved and was declined my tablet purchase, all because my ID has not been switched
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, March 5, 2026
Thank you for being with us for over 30 years. That loyalty means a great deal. We're sorry to hear about the trouble you experienced with your recent move and tablet purchase. Being declined because your ID hadn’t been updated is understandably frustrating, especially after so many years with us.
We’d appreciate the chance to make this right. When you’re ready, please visit any AT&T store with your updated ID, or complete this self-service form: https://www.att.com/get-support/?source=ILC309046520 Once submitted, our team of experts will review your account and help complete your purchase. We’re here to ensure your transition to your new address goes smoothly and that you get the device you were hoping for.
Thank you again for your long-standing trust in AT&T. 💙
Would not load programs, slow. Returned it after one day
No, I would not recommend this to a friend.
By Samsung, February 2, 2026
Hello HeidiJaye, we appreciate you sharing your thoughts about your Samsung Galaxy Tab A11+ with us. We do our best to provide a range of device options to meet the needs, wants, and budgets of our customers, and we are always happy to assist our customers with any frustrations they may be experiencing. We have some resources available online to assist you in maximizing the speed of your device titled "Galaxy phone or tablet's screen is frozen or responds too slowly", "How to keep your Galaxy phone or tablet from slowing down", and "Samsung phone or tablet freezes and crashes". We also have our team of experts available through chat to assist you further if you have questions or experience any frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
It have a good system for sound but response time is very slow when starting
No, I would not recommend this to a friend.
By Samsung, February 9, 2026
Hi Cplew, we appreciate your feedback on your Samsung Galaxy Tab A11+. We are happy to hear that you are pleased with the audio quality of your tablet. We have a few resources to help you maximize the speed and responsiveness of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available to assist you if you have questions, or believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Response from ATT.comBy AT&T CARE - Andres, April 2, 2026
Hi there, Kim! We’re sorry for the confusion regarding your billing. We know how much easier it is to manage one consolidated bill rather than two separate ones, and we’d like to help you streamline that.
Please reach out to us at att.com/support or give us a call at 800.331.0500 so we can look into your account and see if we can combine your billing for you. Thank you for letting us know—we’re here to help make this simpler!