Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(21,893 Reviews)
Rating breakdown 21,893 reviews
5 Stars
18,821
4 Stars
2,392
3 Stars
416
2 Stars
122
1 Star
142
87%of customers recommend this product.
(
1,018 out of
1,172)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Bring back the S Pen take a picture option
on March 13, 2026
Posted by: Swimscout
[This review was collected as part of a promotion.] They should bring back the S Pen take a picture option it was very convenient the fact that is gone on this phone is not helpful
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom P
from South FL-ville
Expertise:Expert
Verified Purchase:Yes
I sell phones and phone service for a living, so I know quality. As someone who's run a great many devices, I can tell you that this one's a winner. An all-around workhorse well-suited for true "daily driver" use. I love the powerful processor and the fact that ample storage is included. Beautiful QHD screen and arguably the best camera you can get in a phone. All-day heavy-use battery life, augmented by fast charging (trust me, pick up a 45 or 60 watt charger.) A true enthusiast experience.
Add to that the fact that I got an excellent deal, and there's literally nothing not to love!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds my expectations. S 25 ultra, and my S 22 u
on March 20, 2026
Posted by: docc6029
[This review was collected as part of a promotion.] Best phone ever. Honestly, I do not know of any reasons i should upgrade. The camera is super. It's better than my Kodak pixapro. Awesome display, great for my gaming experience. Also, Gemini is almost like a best friend. Myself, and my better half is always educating ourselves, whether if its making repairs or just curious about history. I'm 59 yrs young, I can just imagine having something like this as a teen, wow. A plus student I tell ya. Almost forgot, the photography AI for gallery, is amazing with some of my creations, I, or we, come up with. No way to explain it, its over the top.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Galaxy S25 Ultra!!!
on March 22, 2026
Posted by: Dougiesgirl51
[This review was collected as part of a promotion.] I’ve been really impressed with the Samsung Galaxy S25 Ultra so far. The screen looks amazing—super bright, clear, and smooth when you’re scrolling or watching videos. The camera is honestly one of my favorite parts. Pictures come out really sharp, and the zoom is crazy, in a good way.
The phone is super fast too. Everything opens quickly, and I haven’t had any issues with lag, even when multitasking or playing games. Battery life easily gets me through the day, which is a big plus.
I also like the Galaxy AI features—it's actually pretty useful. Stuff like editing photos, fixing noise in videos, or just making things look better without much effort is really nice.
Overall, it just feels like a solid, high-end phone that’s easy to use and worth it.
The phone is super fast too. Everything opens quickly, and I haven’t had any issues with lag, even when multitasking or playing games. Battery life easily gets me through the day, which is a big plus.
I also like the Galaxy AI features—it's actually pretty useful. Stuff like editing photos, fixing noise in videos, or just making things look better without much effort is really nice.
Overall, it just feels like a solid, high-end phone that’s easy to use and worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and its new features
on February 12, 2025
Posted by: GTISBACK33
[This review was collected as part of a promotion.] Enhanced camera capabilities offer stunning image quality with improved low-light performance. The vibrant display boasts increased brightness and color accuracy for an immersive viewing experience. A more powerful processor ensures smooth multitasking and seamless gaming. Battery life has been extended for uninterrupted usage throughout the day. The sleek design features refined materials for a premium feel. Durable construction provides enhanced protection against daily wear and tear. Advanced software integrations offer a personalized user experience. The Now bar redefines mobile technology. This innovative tool truly streamlines daily activities. Its intuitive design makes complex tasks feel effortless. With a single gesture, you can accomplish what used to take multiple steps. This enhances productivity and simplifies workflows. The integrated audio eraser is a game-changer. Background noise disappears, leaving crisp, clear audio. It's perfect for enhancing recordings and calls. This seamless integration of features creates a powerful and efficient tool. It's a must-have for anyone looking to simplify their digital life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerful phone for those that want one
on February 16, 2025
Posted by: carnage2405
[This review was collected as part of a promotion.] 1. The phone has much better, less aggressive shape design in comparison to 2024's model. I think it pays homage to the Samsung A5 actually.
2. I love the camera and the quality. Better than what's on the market. 200 MP is simply amazing.
3. Now Brief is a good addition so far, helps with the minimalism we all seek on the lock screen. It could be a tad more useful when I expand it though, it seems to really be a little bit more of a weather app
4. Implementation of the new One UI is excellent. It makes things more succint regarding icons in the taskbar and whatnot
5. It fits nicely in male pockets, it's a delight to hold (due to its metal finish).
5. Stylus should've been bluetoothed
6. The phone does feel a little bit heavy and sore to hold after some time
7. Would've been awesome to have fingerprint recognition all over the screen or on a large portion of the screen's bottom half
8. The incorporation of AI is definitely a plus, but needs some work. Gemini works decently on the phone but it's not quite a true assistant, as it is more so just a really good search engine.
9. Translation of calls is a really good and welcome feature!
10. Screen quality and screen size is phenomenal. Same goes with the fast charging feature and battery use. Very impressive.
Overall, a high quality, flagship smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Audio Eraser is legit
on February 16, 2025
Posted by: OKCSteve
[This review was collected as part of a promotion.] I've had the Samsung S21U, S23U and now the S25U and it's been mostly a worthwhile upgrade each time.
The S25U has better battery than my S24u but they dropped the Bluetooth feature for the Spen, SLIGHTLY smaller form factor while have just a bit larger display.
The AI features are nice as well.
Audio Eraser and sketch to draw are pretty awesome
Audio Eraser and sketch to draw are pretty awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not very good
on February 18, 2025
Posted by: Abad88
[This review was collected as part of a promotion.] This product is not very good for the high price it has.
I have been a Samsung user since the s3 and after the first Note came out I became a loyal user of that line.
I decided to change my s23 ultra hoping it was going to be a good decision but it was the opposite. The s25 ultra is a total disappointment I could safely say that my old cell phone is much better.
I have been a Samsung user since the s3 and after the first Note came out I became a loyal user of that line.
I decided to change my s23 ultra hoping it was going to be a good decision but it was the opposite. The s25 ultra is a total disappointment I could safely say that my old cell phone is much better.
The headphones are a marvel. The sound is great, the noise cancellation, and the battery life is great. In short a good product.
The watch ultra aesthetically is great. I had a galaxy 6 classic of 47mm. In functionalities there is not much difference
Value
2
Response from Samsung USBy R&R Team, February 20, 2025
Hello Abad88, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that new devices can cause frustration as you learn the enhanced features and changes in overall functionality. Without knowing the specifics of your feeling of disappointment, we have provided a link to the full device manual and the Samsung Support Team to discover the full capabilities, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US