Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(23,151 Reviews)
Open Ratings Snapshot
Rating breakdown 23,151 reviews
5 Stars
19,853
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product. 
(
1,127 out of 1,309
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Can never go wrong with Samsung phones
on February 18, 2025
Posted by: Derz23
[This review was collected as part of a promotion.] After owning my Samsung 22 ultra I finally traded in for the new s25 Ultra and I am so happy with this decision. The phone not only looks so nice but its features are amazing as always, screen resolution is great. AI feature is something I didn't know I needed. Super easy to use and navigate, I love all the customization options. Overall a great experience since I got this phone. 100% recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on February 18, 2025
Posted by: Artistix22
[This review was collected as part of a promotion.] Enjoy that I can edit out audio background on videos. Editing photos as well is a breeze.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Satisfied with my purchase
on February 18, 2025
Posted by: Tara10
[This review was collected as part of a promotion.] I was initially hesitant to purchase it because of past app compatibility issues with a previous phone, but fortunately, that was not a problem this time. The price is a bit high, but the new design and features compensate. I especially appreciate the improved camera and am enjoying exploring the new AI features. The AI is more advanced and integrates well with other apps using simple voice commands and has actually been very useful for me. Overall, I am very pleased with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great all around phone
on February 18, 2025
Posted by: Mellymel
[This review was collected as part of a promotion.] Look the new design. One UI 7 is fantastic. Perfect phone for me. Audio eraser and circle to search are awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good but missing some S24U features
on February 18, 2025
Posted by: Jeffmusk21
[This review was collected as part of a promotion.] The phone is overall very good and I love the performance and the quality it has of camera, games, AI, and accessibility. The phone really went beyond and performs much better than what I saw on the reveal. I enjoy lots with the phone so far even if it has only existed for a short time so far. On the other hand the phone does lack some qualities that the S24U has but were removed from this series as of right now. Though there are alternatives that I found that work similarly so I don't really have any reason to be bothered by it. So I find in conclusion that this has been the best samsung phone I have had so far and it will keep me as a samsung follower for years to come.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid evolution of the Ultra
on February 18, 2025
Posted by: Zaaack
[This review was collected as part of a promotion.] Stepping up from S23 Ultra so moving away from the curved glass. Before getting S25 I was actually looking forward to it since my S23 screen cracked during a fall so I was looking for extra protection that case with a lip all around will provide. After receiving the phone feel a bit dissapointed by the look. It is nothing special.
Device itself feels responsive but I couldn't notice a jump from S23.
Battery also doesn't feel like a huge improvement.
Haven't taken too many photos yet to find noticeable difference vs S23 Ultra either.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than 24 Ultra
on February 18, 2025
Posted by: cbar47
[This review was collected as part of a promotion.] S24 Ultra used to get real hot while playing games. This one doesn't get that hot at all. I like the squared off edges too. Screen feels smooth for swiping.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful phone and light
on February 18, 2025
Posted by: Tonyfnu
[This review was collected as part of a promotion.] Really like the phone. It super powerful. Lighter than the s24 ultra
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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