Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,151 Reviews)
Rating breakdown 23,151 reviews
5 Stars
19,853
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Posted by: CRamsey
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Shop app made everything quick and simple. This is usually my preferred method of upgrade unless I'm in a time crunch for something.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I enjoy this phone for the most part.
on March 30, 2026
Posted by: Galaxylover11
[This review was collected as part of a promotion.] I use my phone mainly for video games, texting, youtube, and work. For the most part the phone is exceptional! Other then the battery life. I've had this phone a little over 2 years and since I first unboxed it, the battery has lasted maybe half a day using it.
Galaxy AI has been interesting. Some things they aren't allowed to discuss as per policy of Samsung. Other than that its great for school, work, daily life
Value
3
Response from Samsung USBy R&R Team, April 3, 2026
Hey Galaxylover11, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the complete manual for your device to help you with the additional features of your device like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is very nice phone looks are excellant me
on February 8, 2025
Posted by: Child of the Comos
Very versatile for many a pplications. And durable. Including many features.
Written by a customer while visiting Samsung US
Customer Rating
4
All Around
on February 9, 2025
Posted by: Lilmatt6298
I have recently purchased the S25 Ultra and I will absolutely send business there way once again a fantastic phone...
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on February 9, 2025
Posted by: Xxxxx
So far, so good. Like my phone very much. The AI feature helps a lot when searching for various data
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Great product love it
on February 16, 2025
Posted by: Abraham
[This review was collected as part of a promotion.] Love it great product and material made in titanium is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone yet!!! S25 ULTRA
on February 16, 2025
Posted by: S25ultra
[This review was collected as part of a promotion.] Huge upgrade from the s22+. I Absolutely love it. From the Gemini assistant to the photo album labs to sketch in real life items, cut out what you don't want in a picture, to the speed of everything running on my phone, there is no equivalent in the market today. Great job!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A worthy upgrade!
on February 16, 2025
Posted by: Drewbag
from Council Bluffs, Iowa
Expertise:Expert
I had the S24U and traded up. The rounded corners, and flat display, and new display tech make this a must for the ultimate video watching device. You will not regret upgrading!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US