Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(25,488 Reviews)
Rating breakdown 25,488 reviews
5 Stars
21,874
4 Stars
2,805
3 Stars
484
2 Stars
151
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Great Phone, But S Pen Took a Step Back
on May 26, 2026
Posted by: Bosniak83
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers an excellent overall experience with a premium design, beautiful display, strong battery life, and extremely smooth performance. The cameras are reliable in almost every lighting condition, and the device handles gaming, streaming, work tasks, and multitasking effortlessly. I regularly use it for watching movies, browsing, editing photos, and staying productive throughout the day.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
One of the standout features is Galaxy AI. I use Galaxy AI tools for photo editing, quick searches, writing assistance, and productivity features that genuinely make daily tasks faster and more convenient. The AI features feel practical instead of gimmicky and add real value to the experience.
My only real complaint is the removal of Bluetooth functionality from the S Pen. Features like remote camera control and air actions were useful and helped make the Ultra series unique. Without them, the S Pen feels less capable than previous versions.
Compared to the Samsung Galaxy S24 Ultra, this is more of a refinement than a major upgrade, but it is still one of the best flagship smartphones available today.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly, feels great. Galaxy AI is the best.
on May 26, 2026
Posted by: Badolfob
[This review was collected as part of a promotion.] Very user friendly. Over best for social and business use. Galaxy AI is unmatched to any other AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone rocks!
on May 26, 2026
Posted by: Kreech79
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for everything from using the calculator to maps. Its fast processor makes anything I do feel seamless. The camera is the best I've ever owned. The AI features are used daily, helping my old brain navigate through options I know very little about. Since I've purchased this devise, my life is just better. Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best I have owned.
on May 26, 2026
Posted by: Animal
[This review was collected as part of a promotion.] I use it for streaming and gaming. Both are great when using the phone. Also love the Galaxy AI makes looking and finding info easy. Samsung you the best .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is everything.
on May 26, 2026
Posted by: M1MXRAYAH
[This review was collected as part of a promotion.] I’ve been really really impressed with the Samsung Galaxy S25 Ultra so far. The screen looks amazing, the camera takes super detailed photos, and everything feels really fast and smooth whether I’m gaming, watching videos, or just using apps every day. The battery also lasts me all day without stressing about charging. It is pretty expensive, and if you already have a recent Ultra model the upgrade might not feel huge, but overall it honestly feels like one of the best and most complete phones you can get right now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the s pen.
on May 26, 2026
Posted by: Queenof2
[This review was collected as part of a promotion.] Best galaxy AI features yet. A bit big in size but I guess that is what it was about. All around great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Display, UI and best android experience
on May 26, 2026
Posted by: RoboticsEngineer
[This review was collected as part of a promotion.] This phone is an absolute powerhouse for both work and play. I use it constantly for streaming my favorite shows, gaming during my downtime, and managing my daily workflow, todo list, ideation, and patent designs. The Galaxy AI features are a massive bonus, making things like photo editing and quick translations incredibly easy and intuitive. The live call translates and voice recording transcribing and skipping silence is best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S25 Ultr is a lifesaver for me.
on May 26, 2026
Posted by: LookNoMore
[This review was collected as part of a promotion.] I have significant vision and hearing deficits, so I ordered the Samsung Galaxy S25 Ultra hoping the increased screen quality would help me to see things I would otherwise miss. It was the perfect choice and I couldn't be happier because the picture clarity is so much more than I had hoped for.
What I didn't know is that the Galaxy S25 Ultra also seemlessly connects with my hearing assist devices and local emergency public address systems for the hearing impaired. I receive constant help from the Galaxy S25's integrated technology. Among the features that I use is the choice to have my phone calls and other conversations instantly transcribed. No more having to ask others to repeat themselves or missing out on important conversations altogether.
I can even receive emergency alerts tailored for my specific needs. And if I am ever in danger, I can effortlessly and instantly broadcast my my need and location to whomever I have chosen.
I also use the Galaxy AI to edit photographs to eliminate the unplanned photobombers, adjust the coloring or cleanup old, fading pictures that would otherwise be lost to time.
Everyday, as I use my Galaxy S25 Ultra and it's built-in AI, I find new features that I can't imagine living without. It doesn't just allow me to see the world, it allows me to hear and be a part of it, as well.
Value
5
Written by a customer while visiting Samsung US