Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(25,412 Reviews)
Rating breakdown 25,412 reviews
5 Stars
21,813
4 Stars
2,792
3 Stars
483
2 Stars
150
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
The product is very very good.
on May 25, 2026
Posted by: Romeo61
[This review was collected as part of a promotion.] I had the Samsung phones forever, this the only product I have brought since my younger year. I will buy this product over and over again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on May 25, 2026
Posted by: BrisaMarina
[This review was collected as part of a promotion.] Overall, it is a great device. I particularly enjoy the AI features, which are very helpful for my work, and the S Pen is excellent for taking notes and working on documents.
However, I have encountered a few issues. While the phone's material is impact-resistant, it scratches quite easily. Additionally, the S Pen frequently falls out of the phone; I have already had to replace mine because of this.
As a suggestion for future models, I would love to see a Bluetooth-enabled S Pen. This would be very helpful for taking photos from a distance without needing to use a timer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Phone Is Great Super Fast Performance.
on May 25, 2026
Posted by: Mrcarlosch
[This review was collected as part of a promotion.] I Am In To Gaming And My Phone Is The Best One For It, I Try Other Devices Like "I Phone" And I Was Able To Compare The Difference Between. I Always Recommend The Samsung Galaxy Ultra For Better Graphics And Performance. I Also Love The Pictures That I Can Take With My Device Super Cristal Clear And I Could Be Able To Modify. Good Features That I Was In Able To Do With "I-Phone" That's The 2 Plus With My Samsung Galaxy s25 Ultra. I Also Have The Samsung Galaxy classic 8 Watch And I Can Be Able To Control Everything Like My Music When I Am At The Gym, Count My Calories And Keep Track Of My Steps Or Miles When I Am Running, I Also Have The Samsung Health And I Could See My Energy , Stress And Health Levels.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra is the best Android I have ever had
on May 25, 2026
Posted by: Cookiemonster
[This review was collected as part of a promotion.] This phone is invaluable to my job-it is used to accurately log in and out, plus allows easily legible signatures thanks to the s-pen.
It takes absolutely fabulous photos and allows me to edit, crop etc with ease.
The battery life is great and since I use it so much, that detail alone is enough to keep me buying Samsung phones.
It takes absolutely fabulous photos and allows me to edit, crop etc with ease.
The battery life is great and since I use it so much, that detail alone is enough to keep me buying Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fast phone
on May 25, 2026
Posted by: Zop169
[This review was collected as part of a promotion.] The galaxy ai makes it very fast.You know you are special with this phone. My grandkids always want to play games on it. I would be lost without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new 8.5 update has alot of features i like
on May 25, 2026
Posted by: Ddoe20
[This review was collected as part of a promotion.] Galaxy ai the best out there i cant wait to see what it does next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than a phone an engineering companion
on May 25, 2026
Posted by: Naiki915
[This review was collected as part of a promotion.] I've had the Galaxy S25 Ultra since October and honestly it's become essential to my daily life as an aerospace engineering student. I use it to take detailed notes during lectures, capture high-quality photos for lab reports, and stay on top of everything school throws at me. The S Pen makes a huge difference when I need to sketch diagrams or annotate documents quickly.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Galaxy AI has been a pleasant surprise, it helps me organize notes and summarize content faster than I expected.
The only thing I've noticed is that sometimes while the phone is charging, the keyboard types on its own when I'm in the middle of a message. It's a minor inconvenience but worth mentioning. Everything else has genuinely exceeded my expectations. Solid build, incredible camera, and a battery that actually keeps up with my schedule.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Durability and style AI
on May 25, 2026
Posted by: Bam0303
[This review was collected as part of a promotion.] Samsung Galaxy is your personal office, your entertainment center and your quick access to a world of opportunities. Videos, streaming and more . So happy for the accessibility and friendly user.
Value
4
Written by a customer while visiting Samsung US