Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(25,024 Reviews)
Rating breakdown 25,024 reviews
5 Stars
21,466
4 Stars
2,759
3 Stars
477
2 Stars
148
1 Star
174
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
2
The phone sucks
on May 25, 2026
Posted by: RENERIZE
[This review was collected as part of a promotion.] It drains battery like crazy always have to charge and the apps dont work accordingly on this phone and to type it keeps pressing the wrong buttons. The camera sucks and basically there are so much things on this phone it makes it hard to get things done and doesn't make it fun. It also gets super hot when idle and in my pocket even when charging.
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth operator
on May 25, 2026
Posted by: Kuripuff808
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra! Ive only ever owned Samsung Galaxy phones and tey my best to upgrade when the newest model comes out, mainly due to the updated technology of the camera and speed. I use my phone mostly for social media, gaming, streaming content and some video editing and I never have issues with lagging. I enjoy using the Galaxy AI to help me search for topics thoroughly and it helps me prompt the right questions to whatever I am searching for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic phone, Upgraded chip is FAST,Anti glare
on May 25, 2026
Posted by: Samsung4Life333
[This review was collected as part of a promotion.] After upgrading from the S23 Ultra to the S25 Ultra, I am highly impressed with the performance improvements. While I miss the boxed edges, curved display, and Bluetooth S Pen gestures of the previous model, the S25 Ultra excels in several key areas:
Superior Efficiency: The upgraded processor is substantially faster and maintains much lower heat levels.
Battery Life: I’ve noticed a massive improvement in longevity due to the more efficient chipset.
Display Quality: The anti-glare screen is a significant upgrade and a standout feature of this model.
AI Integration: The new Galaxy AI features are intuitive and provide a well-rounded user experience. The opportunities are endless, they assist in countless ways.
Despite minor design preferences for the older chassis, this is an exceptional device with very few flaws.
Pair the S25 ultra with the Watch Ultra and the S pen is no longer necessary for gestures and remote control functions.
Superior Efficiency: The upgraded processor is substantially faster and maintains much lower heat levels.
Battery Life: I’ve noticed a massive improvement in longevity due to the more efficient chipset.
Display Quality: The anti-glare screen is a significant upgrade and a standout feature of this model.
AI Integration: The new Galaxy AI features are intuitive and provide a well-rounded user experience. The opportunities are endless, they assist in countless ways.
Despite minor design preferences for the older chassis, this is an exceptional device with very few flaws.
Pair the S25 ultra with the Watch Ultra and the S pen is no longer necessary for gestures and remote control functions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on May 25, 2026
Posted by: Mschelle12669
[This review was collected as part of a promotion.] Always learning new functions as they seem to be endless. Never fails, great updates and overall very dependable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
First Samsung phone I've ever had an issue with
on May 25, 2026
Posted by: esb313
[This review was collected as part of a promotion.] I've always had a Samsung phone.for over the 20 years and my Samsung s25 ultra was the first phone I've ever had an issue with. I had to get a replacement phone due to charging port and battery issues. I also have issues with this phone when using my phone carriers wifi getting a signal. I do really like the features on the s25 Ultra especially the Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Been a samsung owner form 2013
on May 25, 2026
Posted by: Lealtheseal
[This review was collected as part of a promotion.] I've had a great experience with all but one generation with the glass back, this phone has been a great upgrade from the s21, from the body design to the new AI features. The camera has been the my favorite feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 25, 2026
Posted by: Izangod
[This review was collected as part of a promotion.] Galaxy ai. Always been a fan of galaxy phones. Miss the note series but this will do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the planet!
on May 25, 2026
Posted by: Dollface
[This review was collected as part of a promotion.] I love Samsung phones, they are the only brand I'll buy/use! Their servers are quick, their design of the phone is smooth and easy to work. The camera hands down has the best picture quality I've ever seen in a phone. The storage is excellent, the battery lasts a long time. I will never use anything else.
Value
5
Written by a customer while visiting Samsung US