Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,365 Reviews)
Rating breakdown 22,365 reviews
5 Stars
19,185
4 Stars
2,443
3 Stars
434
2 Stars
137
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,310)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Posted by: ElGe
Verified Purchase:Yes
Got it for my moms birthday, she loved it! Very nice size and good quility
Written by a customer while visiting Samsung US
Customer Rating
5
Great featurs, easy to use, very good camera
on November 10, 2025
Posted by: Rivera
[This review was collected as part of a promotion.] I use it for work, presentation, gaming, streaming, calling texting I do everithing with mi phone. Great cellphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Battery, Great Performance!
on November 29, 2025
Posted by: GarntGG
[This review was collected as part of a promotion.] The Galaxy AI has been incredible. it allows me to edit photos and complete everyday tasks with the built-in hybrid assistant. It combines Google's knowledge, with Bixby's task management and makes and awesome experience. The pen is really great, though I wish it still had Bluetooth, and the phone feels a little incomplete without it. Great phone would buy again!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 29, 2025
Posted by: Massilb
[This review was collected as part of a promotion.] The Galaxy AI is very responsive and the phone is fast as heck.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is a complete game changer
on December 7, 2025
Posted by: Thren0dy
[This review was collected as part of a promotion.] This phone has truly been exceptional. While some may find the price to be on the higher side, it certainly delivers excellent value. The battery life is impressive, and the camera quality is, in my opinion, the finest I've encountered on a smartphone. The integrated Galaxy AI features have also proven to be remarkably helpful, and the level of customization available with this device is unparalleled in my experience. I would wholeheartedly recommend it to individuals seeking a worthwhile investment in a high-quality phone that promises lasting performance.
Value
5
Written by a customer while visiting Samsung US
Posted by: BigHunch_69
Expertise:Expert
Verified Purchase:Yes
GO FOR IT!! This phone is amazing, its very smooth and the qualities are great. Got mine brand new as expect not a scratch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone but for me battery sucks, light user
on December 23, 2025
Posted by: nick
from usa
Expertise:Expert
This phone is incredibly well-designed, but I’m puzzled by its poor battery life. While other reviewers claim it lasts longer, mine doesn’t, even though I’m a very light user.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Done with samsung
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Lost several files and pictures during setup. Then trade in was denied. This is my last samsung item and want to return this over expensive phone
Value
1
Response from Samsung USBy R&R Team, December 26, 2025
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations. We have provided a link to the Samsung Support Team to assist you with the pictures and files that were lost during your transfer from your previous device. They can also assist you with any additional frustrations, and offer any and all options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US