Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(24,144 Reviews)
Rating breakdown 24,144 reviews
5 Stars
20,706
4 Stars
2,655
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
3
Needs consumer control
on May 19, 2026
Posted by: Alwaysasamsunguser
[This review was collected as part of a promotion.] I don't like the fact that I can't group my apps i ons into folders nor the fact the main screen can't be changed and are locked in. However, some of the affects of software is nice. It just needs to be met in the middle where I can decide what my set of apps look like to the running software.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey there Alwaysasamsunguser, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that there are aspects of your device that you enjoy using every day. We have provided a link to the complete manual for your device to help you best customize your device to your preferences. We have also shared a link to the Samsung Support Team if you have questions, or believe your device is not operating as intended. We appreciat you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on May 19, 2026
Posted by: QueenB
[This review was collected as part of a promotion.] I will never switch to any other phone! Android,galaxy user for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the features of this phone are great and give good
on May 19, 2026
Posted by: Daniel
[This review was collected as part of a promotion.] is the best not only the phone but its fast motion great experience usining as a i had see and the ai great at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is the ultimate all-in-one powerhouse.
on May 19, 2026
Posted by: QueenBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is amazing, it handles everything I throw at it without a problem. From work to fun, it's perfect for everyday use.
The built-in Galaxy AI is incredible and saves me time every day. It's like having a personal assistant that helps with everything from editing photos to writing.
Galaxy AI makes work and multitasking super easy. I can draft emails, summarize documents, and stay organized no matter where I am.
Watching movies and playing games on its huge, vibrant screen and powerful processor is awesome, with no lag at all.
Seriously, if you want a phone that does it all—gaming, streaming, working, and has the latest AI—the S25 Ultra is totally worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many great features
on May 19, 2026
Posted by: LovemygalaxyS25ultra
[This review was collected as part of a promotion.] I absolutely love the Samsung galaxy S25 ultra. I use it daily making videos and taking pictures.When I take pictures I love that I can put myself in the picture with my grandkids even when I am not able to be there because of work. Oh and the Al sketching is so awesome, at night we lay beside each other and draw or doodle on the screen and AI brings out drawings alive...Just absolutely love the smiles the kiddos have on there face,plus I can't draw but AI makes me feel like I can...lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Camera Ever!!!
on May 20, 2026
Posted by: 1ofakind
[This review was collected as part of a promotion.] The phone itself is already cool, but the camera on this phone is top tier. I love taking pics of the moon, and this phone allows me to get as close to the moon without being in space myself and it actually looks like the moon and not all fuzzy and pixelated. You also can be in a crowded festival and feel like you're on the stage with the artist by using this camera. This camera is everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great great phone
on May 20, 2026
Posted by: IrishOg86
[This review was collected as part of a promotion.] I love my galaxy s25 ultra one of the best phones ive ever had. I love this phone so much because of the s pen. I use my phone for banking an work purposes my kids can draw color etc....its the best. An the new Ai features that came with the updates is absolutely great I mean its like having ur own everyday assistant in ur pocket an at your daily convenience. I believe Samsung out done there selfs whn they created the s series of phones. Ive used all the ultras an theyve all been great phones the s25 has been the best so far cant wait to experience the s26. Thank you guys for all u do in makin our experience with these products the greatest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Laptop in my pocket
on May 20, 2026
Posted by: LINAAA
[This review was collected as part of a promotion.] It's like having a personal assistant with a laptop in my pocket!
Value
5
Written by a customer while visiting Samsung US