Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(24,145 Reviews)
Rating breakdown 24,145 reviews
5 Stars
20,707
4 Stars
2,655
3 Stars
465
2 Stars
146
1 Star
172
86%of customers recommend this product.
(
1,132 out of
1,319)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Simply ULTRA!!!
on May 19, 2026
Posted by: Dtrik2687
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra for so many reasons, but the main reason is because it doesn't take over my life, it helps simplify it. I can say Gemini add the dogs vet appointment to the calendar for 2pm next Thursday and remind me. Not only will AI add it, but when next Thursday rolls around I get a reminder of the vet appointment. In the car the Samsung Galaxy S25 Ultra is a game changer. 5G capable speeds with Hotspot capabilities so everyone is happy. I just get in and it connects to my android auto flawlessly. I can ask Gemini to add a destination on Google maps or play my favorite playlist on Spotify or whatever music app you use. Hands free, still on the wheel, eyes still on the road. Having kids or even big friend groups you know photos are going to be involved. This phone can handle it. The camera is amazing. Awesome zoom. With amazing clarity. AI assisted editing, how cool is that. Circle what you want removed, gone. Someone isn't looking in this picture but they are in this picture, use AI to swap their faces. Done. now everyone is smiling in the picture and it is really them not a AI mock up. Have some downtime need something to do. This phone has handled any game from the Google playstore I've thrown at it no problem. I know Its hard to completely convince someone to buy a phone from a review. I'm not here to do that I am here for those on the fence that need a little nudge, a little push, to go ULTRA!!! You will love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on May 19, 2026
Posted by: DonCee
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a while now, and honestly it’s the best phone experience I’ve ever had. The display is incredible, the battery easily lasts me through long workdays, and the camera quality is on another level, especially night shots and zoom. The S Pen has also become something I use daily for quick notes, editing photos, and staying organized.
What really surprised me though is how useful Galaxy AI has been in everyday life. Features like live call translation, note summarization, photo editing, and Circle to Search actually save time and make the phone feel futuristic instead of gimmicky. Galaxy AI makes multitasking smoother and helps me get things done faster whether I’m working, traveling, or just creating content.
Performance-wise, everything feels fast and premium. Gaming, streaming, editing videos, and running multiple apps at once is effortless. Samsung also nailed the design, the titanium finish and screen quality make the phone feel ultra premium in hand.
Overall, the Galaxy S25 Ultra exceeded my expectations. If you want a phone that combines power, creativity, productivity, and cutting-edge AI features, this is it.
What really surprised me though is how useful Galaxy AI has been in everyday life. Features like live call translation, note summarization, photo editing, and Circle to Search actually save time and make the phone feel futuristic instead of gimmicky. Galaxy AI makes multitasking smoother and helps me get things done faster whether I’m working, traveling, or just creating content.
Performance-wise, everything feels fast and premium. Gaming, streaming, editing videos, and running multiple apps at once is effortless. Samsung also nailed the design, the titanium finish and screen quality make the phone feel ultra premium in hand.
Overall, the Galaxy S25 Ultra exceeded my expectations. If you want a phone that combines power, creativity, productivity, and cutting-edge AI features, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pros and Cons
on May 19, 2026
Posted by: Kuarugi
[This review was collected as part of a promotion.] This device works great, his fast and reliable. Good networking and gaming speeds. One of my many issues with it is how easily dirt and debris get into the camera lenses making the camera nearly unusable do to the auto focus lens glitching or getting stuck.
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey Kuarugi, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are happy with the processing power, reliability, and usage of your device. We have provided a link to the Samsung Support Team to help you with the debris you mention experiencing in the camera lenses of your device at your convenience. They can review any and all options to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on May 19, 2026
Posted by: Love2upgrade
[This review was collected as part of a promotion.] Excellent device, exceeds all expectations and more. Galaxy ai is an amazing tool and I've still have yet to use it to its full potential.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great flexibility
on May 19, 2026
Posted by: jjjimbo999
[This review was collected as part of a promotion.] I am getting to know my AI companion and the full value of the S25 Ultra. My life is contained within the 4 corners of my device and it is safeguardsed very well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on May 19, 2026
Posted by: Skincareaddict
[This review was collected as part of a promotion.] I am a samsung fan period! When it is time for me to buy new appliances it will be Samsung as well. The fact that I can use AI to help me navigate my complicated work life, mom life and my personal life has been more helpful than I could begin to explain. I even have the watch, ring and headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on May 19, 2026
Posted by: Skincareaddict
[This review was collected as part of a promotion.] I am a samsung fan period! When it is time for me to buy new appliances it will be Samsung as well. The fact that I can use AI to help me navigate my complicated work life, mom life and my personal life has been more helpful than I could begin to explain. I even have the watch, ring and headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I upgraded from the S23 ultra to the S25 ultra
on May 19, 2026
Posted by: Stickfut
[This review was collected as part of a promotion.] The S25 ultra is by far my favorite Galaxy product to date. I use my phone for work and it's extremely fast processing and technology make it a must have experience.
Value
5
Written by a customer while visiting Samsung US