Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,493 Reviews)
Rating breakdown 23,493 reviews
5 Stars
20,154
4 Stars
2,579
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Samsung Galaxy S25 Ultra — Real‑Life Review (Durab
on April 27, 2026
Posted by: DJ25289
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of those rare phones that feels like it was built for real people, not just tech experts. I’m not someone who uses every advanced feature — I mostly text, call, take pictures, and browse — but this phone makes even the basics feel powerful. And the durability is honestly next‑level.
Built Like a Tank — Without Feeling Like One
The first thing that impressed me is how solid the S25 Ultra feels. Samsung used a titanium frame, and you can tell. It doesn’t flex, creak, or feel fragile. I’ve accidentally dropped it more than once — concrete, kitchen floor, car door — and it just shrugs it off. Not even a crack.
The first thing that impressed me is how solid the S25 Ultra feels. Samsung used a titanium frame, and you can tell. It doesn’t flex, creak, or feel fragile. I’ve accidentally dropped it more than once — concrete, kitchen floor, car door — and it just shrugs it off. Not even a crack.
The Gorilla Glass Victus 3+ on the front and back is no joke either. It resists scratches way better than any phone I’ve owned. Even pocket drops and face‑down slips didn’t leave marks.
Water? Not a Problem
The S25 Ultra has IP68 water resistance, which basically means it can handle being submerged. I tested it by accident — dropped it in the sink while washing dishes — and it came out working perfectly. Speakers dried fast, touchscreen worked instantly, and nothing glitched.
The S25 Ultra has IP68 water resistance, which basically means it can handle being submerged. I tested it by accident — dropped it in the sink while washing dishes — and it came out working perfectly. Speakers dried fast, touchscreen worked instantly, and nothing glitched.
It’s the kind of phone you don’t have to baby.
AI That Actually Helps — Even for Simple Stuff
I’m not a heavy tech user, but the AI on this phone makes everyday things easier:
I’m not a heavy tech user, but the AI on this phone makes everyday things easier:
- Circle to Search lets me get answers instantly just by circling something on my screen.
- AI photo editing fixes pictures automatically — even ones I thought were ruined.
- AI photo editing fixes pictures automatically — even ones I thought were ruined.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen resolution and the customization
on April 27, 2026
Posted by: Sevro13
[This review was collected as part of a promotion.] I use it for streaming and for work I'm a chef the galaxy AI helps with meeting notes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: GARYT61
[This review was collected as part of a promotion.] This is the second or third samsung ultra I've owned and they are just the best phones out there. I've dropped this numerous times, including in my hot tub only to be found when I was getting out. No issues at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Dee7bklyn
[This review was collected as part of a promotion.] I love my phone and the features. But there are some features being removed that have made me stay with galaxy phones over the years. I actually miss the samsung cloud storage, the Bluetooth s-pen feature and now I am going to miss the Samsung message app. 😢
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think this phone is amazing and the features it
on April 27, 2026
Posted by: JoshIndy
[This review was collected as part of a promotion.] The phone works fast , camera option is great and the AI option is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy custimization and navigation
on April 27, 2026
Posted by: LyellT
[This review was collected as part of a promotion.] The S25 ultra 500gb device is capable of managing day to day activities with the ease of AI intergrated software within the device. Most all information can be found with a voice activated gemini assistant. Calendar events can be saved, pictures can be organized, alarms set within seconds, and much more. The customization of the inner workings of the device can be controlled with user friendly settings and apps. The photography from the S25 ultra is above most others. The quality of imagery and video is outstanding. Again, customization withing photos whether taken in RAW format or regular are all there with easy access and user friendly controls. The s25 ultra is a great device for any need. Whether its streaming, photography, communication, editing, or most anything else, it always delivers. The s25 ultra always accomplishes its task in a quick manner. The brightness of the phone is also a great feature. You can go outside in bright daylight and still see clearly your devices screen. The s25 ultra can learn your patterns of use, making the battery optimization stand out on this phone. Once it learns how you operate the device daily, the battery will align with the production getting about a days worth of on screen use with a single charge. It has super fast charging and can charge the device from around 0, 1 percent to near full in roughly an hour to an hour and a half. Over all, this phone is all you need and more for a mobile device for daily use or even professional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra - Love the size and pen!
on April 27, 2026
Posted by: Samsungphonefan
[This review was collected as part of a promotion.] This is my first Samsung phone in this size class. I thought it was going to be too big but it's a perfect size since I can now edit photos and use the notepad a lot better than previously used before. I find the pen more responsive and easier to use than an older version that I owned. The screen size makes it easier to use for other purposes such as watching shows or has I stated before editing photos. I have started to use Galaxy AI also in terms of assisting with daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Galaxy
on April 27, 2026
Posted by: Greatness
[This review was collected as part of a promotion.] I am delighted to share my thoughts on the recent purchase I made. The new device has been a remarkable addition to my daily routine. Its performance and features have truly exceeded my expectations. I am particularly impressed with the seamless integration and user-friendly interface. Overall, this product has proven to be an excellent investment. Gemini, the galaxy a I has helped me with so many things, including recipes and diys
Value
5
Written by a customer while visiting Samsung US