Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,138 Reviews)
Rating breakdown 23,138 reviews
5 Stars
19,843
4 Stars
2,541
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Best phones series
on April 13, 2026
Posted by: JoeSamsungOverApples
[This review was collected as part of a promotion.] Galaxy AI is amazing. I love this device. Overall i will always choose Samsung over any model. Personally had Samsung devices since the first galaxy device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone...but, could have been improved
on April 13, 2026
Posted by: Panther6834
[This review was collected as part of a promotion.] Overall, the Samsung Galaxy S25 Ultra is a very good phone. There are definite improvements over the S24 Series...and, I feel the improvements from the S24 Series, to the S25 Series were better than the improvements from the S23 Series, to the S24 Series. The new CPU is definitely faster, a notable improvement over previous models. Although I believe they could have done better with the cameras, at least they are improved over the previous generation.
However, all is not necessarily "great" with the S25 Series. One complaint I hear from others, which I'm in complete agreement with, has to do with the removal of the MicroSD slot from the SIM tray. Since Samsung removed this in the S21 Series, people have been asking Samsung to bring it back, yet Samsung continues to not do so. The other thing I'm not exactly a big fan of is the Galaxy AI, which is, at least for me, not very usable. Hopefully, in the next 1-2 generations, improvements will be made enough to the point that the Galaxy AI truly becomes usable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent product with a small problem
on April 13, 2026
Posted by: Anumanum
[This review was collected as part of a promotion.] I am glad that I purchased this device. Galaxy AI has been a good addition, being able to edit images and audio is what I often find myself doing. Rewriting text as well. My only complaint is that some apps don't show up when I tap the left icon at the bottom of my screen at times. It makes certain apps useless for multitasking, which is very 'anti-Ultra'.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has held up well in pet friendly home
on April 13, 2026
Posted by: PierRat
[This review was collected as part of a promotion.] All features work perfectly under challenging conditions. The phone is not made of glass so it is rugged.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderfully well rounded and useful
on April 13, 2026
Posted by: Andy594
[This review was collected as part of a promotion.] As a graduate student and soccer coach, the Samsung galaxy s25 ultra is perfect and more. The note pen come in clutch when I need to make a quick diagram for players or need to review a paper or assignment for my studies. The build is strong and I don't have to worry about it giving up on me during my nonstop life. The software enables me to work on multiple devices, or the phone itself as a computer with Dex mode. The battery never quits, lasting well into 2 days for me. Cameras are perfect for my memory making. Fingerprint scanner works emaculately, front camera cutout is small and perfect for the reading I'm always doing on the phone. Galaxy AI makes customizing my phone truly easy and wonderful for me, I love the AI wallpapers!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, smooth, sleek and runs smooth
on April 13, 2026
Posted by: iHopeshes
[This review was collected as part of a promotion.] The sleek titanium design and the massive 6.9-inch Dynamic AMOLED display make it the ultimate powerhouse for everything I do.
Galaxy AI is the star of the show. Features like Now Brief give me a tailored start to my morning, and Cross App Action lets me jump between tasks using just my voice. It feels like having a personal assistant that actually anticipates my next move. With the Snapdragon 8 Elite, gaming is flawless. Whether I'm playing CoD Mobile at max settings or cloud streaming Jedi Survivor, there are zero dropped frames. The anti-reflective screen is a lifesaver for streaming movies outdoors without glare The upgraded 50MP Ultrawide and 200MP main camera capture every detail, while the battery easily lasts through my busiest days. It’s not just a phone; it’s an all-in-one tool for my professional and personal life. Simply the best flagship of 2026!
Galaxy AI is the star of the show. Features like Now Brief give me a tailored start to my morning, and Cross App Action lets me jump between tasks using just my voice. It feels like having a personal assistant that actually anticipates my next move. With the Snapdragon 8 Elite, gaming is flawless. Whether I'm playing CoD Mobile at max settings or cloud streaming Jedi Survivor, there are zero dropped frames. The anti-reflective screen is a lifesaver for streaming movies outdoors without glare The upgraded 50MP Ultrawide and 200MP main camera capture every detail, while the battery easily lasts through my busiest days. It’s not just a phone; it’s an all-in-one tool for my professional and personal life. Simply the best flagship of 2026!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on April 13, 2026
Posted by: Jrog1369
[This review was collected as part of a promotion.] This phone is great. Don't like the update that made everything weird but the camera and operating system are still top notch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, great features.
on April 13, 2026
Posted by: mrsimonsez
[This review was collected as part of a promotion.] Samsung phone ribs overall, pretty good. Galaxy AI has shown impressive responses.
Value
4
Written by a customer while visiting Samsung US