Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,145 Reviews)
Rating breakdown 23,145 reviews
5 Stars
19,847
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Greatly innovative
on April 13, 2026
Posted by: Luna20
[This review was collected as part of a promotion.] I honestly can’t get over how good the S25 Ultra feels in my hand. For years, the Ultra was this huge, boxy brick that dug into your palms, but they finally rounded off the corners just enough to make it comfortable without losing that massive screen. It’s also way lighter than I expected—I don't know how they shaved off that much weight while keeping the titanium build, but my wrists are definitely thanking them.
The display is easily the best part. That new anti-reflective glass is a total lifesaver; I can actually see what I’m doing outside without hunting for shade. Everything is just so snappy, too. I’ve been messing with the new AI photo tools and the 50MP ultra-wide lens, and the detail is unreal compared to my old phone. It doesn't just feel like a spec bump; it feels like they actually listened to what people wanted. I’m seriously impressed—it’s easily the most "complete" phone I’ve ever owned.
The display is easily the best part. That new anti-reflective glass is a total lifesaver; I can actually see what I’m doing outside without hunting for shade. Everything is just so snappy, too. I’ve been messing with the new AI photo tools and the 50MP ultra-wide lens, and the detail is unreal compared to my old phone. It doesn't just feel like a spec bump; it feels like they actually listened to what people wanted. I’m seriously impressed—it’s easily the most "complete" phone I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Integration of Galaxy AI and Performan
on April 13, 2026
Posted by: Dandan13
[This review was collected as part of a promotion.] I have been using my Samsung device for several weeks now, and the experience has been seamless. The build quality is premium, and the display remains the best in its class, offering vibrant colors and deep blacks that make media consumption a highlight of my day.
The most impressive aspect has been the implementation of Galaxy AI. Features like Live Translate and Note Assist have fundamentally changed how I interact with the device, making complex tasks much more efficient. The AI integration feels intuitive rather than gimmicky, enhancing everything from photo editing to daily organization. Battery life has also been consistently strong, easily lasting through a full day of heavy use. Overall, this device offers a powerful combination of hardware and innovative software.
The most impressive aspect has been the implementation of Galaxy AI. Features like Live Translate and Note Assist have fundamentally changed how I interact with the device, making complex tasks much more efficient. The AI integration feels intuitive rather than gimmicky, enhancing everything from photo editing to daily organization. Battery life has also been consistently strong, easily lasting through a full day of heavy use. Overall, this device offers a powerful combination of hardware and innovative software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features and size
on April 13, 2026
Posted by: Iceman71
[This review was collected as part of a promotion.] Works well for internet, hot spot and watching games.
Had some issues with battery draining too fast but seems to be corrected now.
Ran out of storage pretty quick and had to buy more
Had some issues with battery draining too fast but seems to be corrected now.
Ran out of storage pretty quick and had to buy more
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone great features wouldn't leave it
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it to take Great pictures and look up things that I need to.fimd our about just use my phone e for everything entertainment, research photography and lots of other uses
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gives Ultra A New Meaning
on April 13, 2026
Posted by: Reshidot
[This review was collected as part of a promotion.] Whatever you can think of, this phone can do it, gaming, taking excellent images, and editing like a pro with Galaxy AI, its all seamless with the Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a nice phone, but barely an upgrade from S24
on April 13, 2026
Posted by: N1HILIST1K
[This review was collected as part of a promotion.] So, I'll start with the positives.
This is a genuinely very nice phone.
It has a brilliant and pixel dense display. The high refresh rate makes everything look so smooth and clear.
The gorilla glass version they used is fantastic. My phone has dropped been squished. Rubbed against keys, etc. No marks on it at all. Very nice.
This is a genuinely very nice phone.
It has a brilliant and pixel dense display. The high refresh rate makes everything look so smooth and clear.
The gorilla glass version they used is fantastic. My phone has dropped been squished. Rubbed against keys, etc. No marks on it at all. Very nice.
I have played all the most demanding games on the play store and haven't even seen a hiccup let alone any sign that it couldn't handle the processing and graphical demands.
It gets a great score on benchmarking apps. One of the highest rated, like number 8 or something (there are some crazy phones out there that top the list)
The battery lasts at least one full day even with some heavy usage. Sometimes if I'm playing a very high graphics kinda game, it can drain it pretty quick. But even then it doesn't get uncomfortably hot or anything, which is impressive.
Now for the not so great things.
This is a severely under performing phone when you consider the vast upgrades they would do for past galaxy phones. This model, and the S26, are barely upgraded.
This is a severely under performing phone when you consider the vast upgrades they would do for past galaxy phones. This model, and the S26, are barely upgraded.
They made the SPen worse. Removing Bluetooth? Why!?
They put all their effort into jamming as much AI junk into the phone that they could. There are MAYBE two AI features that I actually use. Rarely. It's all gimmicky junk used to artificially fluff up the marketing with claims that its better... It's just bloatware they want you to be happy about. But, I'm not happy about them. It's mostly useles
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best out there
on April 13, 2026
Posted by: Tony4200
[This review was collected as part of a promotion.] Fast reliable slick looking an almost bulletproof battery is great colora are vibrant i highly recommend s25 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 13, 2026
Posted by: Loverface4eva
[This review was collected as part of a promotion.] Love it to pieces . Will definitely be upgrading to the newest
Value
5
Written by a customer while visiting Samsung US