Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,148 Reviews)
Rating breakdown 23,148 reviews
5 Stars
19,850
4 Stars
2,543
3 Stars
449
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
The screen brightness and clarity
on April 13, 2026
Posted by: AmazedOne
[This review was collected as part of a promotion.] The screen clarity ratio is amazing and bezzle resolution makes vibrant colors standout. Whenever I am watching movies, videos or multitasking work projects I can change between these effortlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use but some minor changes would be great
on April 13, 2026
Posted by: Rgrgr111
[This review was collected as part of a promotion.] I use almost all of the software features and all are fairly easy to use. Extreamy easy and helpful with the Google connected features. The 100x zoom on the camera and just the camera in general are great. The only real thing that can not be changed that is sometimes an issue is the pen that comes with the phone, cases do not cover it and every now and then it clicks out, never have had it fall out just never use it and sometimes an annoyance. Great phone though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra Likes & Dislikes
on April 13, 2026
Posted by: SafetyPete
[This review was collected as part of a promotion.] Overall impressed with the S25 Ultra. Am disappointed with the removal of the SDcard slot. I liked keeping my photos preserved on locally attainable and accessible card.
The camera functions are great withe exception of Nightmode....I do not needing to like daylight. I just need to be able enhance the night images to be to discern what they are.
Enjoying AI but am still learning the intricacies of this feature.
Bloatware is always aggravating no matter which model Samsung I purchase. If you have to put in bloatware at least make it easy for a user to remove.
Updates seem to come through flawlessly, just hope the process will continue for 3-5 years as promised.
The camera functions are great withe exception of Nightmode....I do not needing to like daylight. I just need to be able enhance the night images to be to discern what they are.
Enjoying AI but am still learning the intricacies of this feature.
Bloatware is always aggravating no matter which model Samsung I purchase. If you have to put in bloatware at least make it easy for a user to remove.
Updates seem to come through flawlessly, just hope the process will continue for 3-5 years as promised.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The pictures and features are amazing
on April 13, 2026
Posted by: LoveSamsungphones
[This review was collected as part of a promotion.] Galaxy AI super convenient, make things more easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung excels again!
on April 13, 2026
Posted by: Chaz54
[This review was collected as part of a promotion.] The Galaxy S25 Ultra does not disappoint! This phone has all but replaced my tablet - it can do so many things! It has become my "life organizer" with the way you can schedule events/alarms. The Galaxy AI feature has helped so many times with scheduling and planning events as well as guiding me through formatting responses and with many "how to" situations.
Phone is very responsive and durable! I have had zero problems/issues with my Galaxy S25 Ultra. It's a winner!
Phone is very responsive and durable! I have had zero problems/issues with my Galaxy S25 Ultra. It's a winner!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is overall great
on April 13, 2026
Posted by: LoveSamsung1981
[This review was collected as part of a promotion.] It has great graphics for movies and games and the A.I is wonderful for all different tasks I love the drawing features and photo edit features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Best phone yet
on April 13, 2026
Posted by: Mikethedude
[This review was collected as part of a promotion.] I love my 25 because of the AI features. I just wish it could be more of an assistant put things into my calendar notification for stocks and a little more memory to go with the awesome camera
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey Mikethedude, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the features of Galaxy AI available on your device. We have provided links to the complete manual and the Samsung Support Team to help you with additional features that may further enhance your experience, and either assist you directly or answer any questions you may have as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and reliability
on April 13, 2026
Posted by: ElCabron
[This review was collected as part of a promotion.] I've always had a Samsung S series phone since the beginning. The newest model has exceeded my expectations and has been reliable. I plan to upgrade to the next model that has more storage, that's my only reason for wanting to upgrade.
Value
5
Written by a customer while visiting Samsung US