Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,358 Reviews)
Rating breakdown 22,358 reviews
5 Stars
19,181
4 Stars
2,442
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
S25 IS ALIVE !!!
on April 9, 2026
Posted by: JohnD1580
[This review was collected as part of a promotion.] My S25 Ultra it's my office built in , it's my E-Reader , it's my anytime concert 24/7. I cannot say enough good things about this smartphone... THANK YOU Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is right... I can literally play on Steam
on April 9, 2026
Posted by: MetalSteve
[This review was collected as part of a promotion.] Loving my S25 Ultra with Galaxy AI. It's a massive improvement over my old S10 that served me well for over 5 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 10, 2026
Posted by: Justsomeguy81
[This review was collected as part of a promotion.] This phone has saved me so much time, it's helped me keep organized with the Galaxy AI feature and calander , the wallet has been a fantastic feature, the updated security let's me feel safe even wen I leave my phone at work by mistake.
It's water resistant features and great camera has been amazing for filming fishing trips and being in the boat... I've fallen out of the boat with my phone and it worked fine. Never had a problem. I recommend giving this phone a shot
It's water resistant features and great camera has been amazing for filming fishing trips and being in the boat... I've fallen out of the boat with my phone and it worked fine. Never had a problem. I recommend giving this phone a shot
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the galaxy series.
on April 11, 2026
Posted by: Pezmonkey
[This review was collected as part of a promotion.] I originally bought the ultra for the camera. I am not really comfortable with Galaxy AI as it seems a bit intrusive to be honest.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Avid User
on April 11, 2026
Posted by: SwetNot
[This review was collected as part of a promotion.] Samsung has yet to disappoint. One of my favorite features is the Secure Folder. Also love the fact of separating my personal and work profiles. The one thing I'm not a fan of is when I'm on a conference call and need to make a phone call, it does not give the option to just use the regular phone feature. It tried to make the call via the work profile. I am not a big user of Galaxy AI, but seems to be a decent feature.
Other than that, love it!
Other than that, love it!
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Maine
Expertise:Expert
Verified Purchase:Yes
Great camera and fast startup. AI works quickly and accurately.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
One UI 8 has some really great customization features especially paired with the Good Lock app.
The curved corners are just "ok". I prefer a square phone. I think this will be my last S series if the phone gets anymore rounder.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Chris, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We love hearing that you found the inital setup to be so smooth and easy, and that you are so pleased with the usage of Galaxy AI. We have provided a link to the Samsung Support Team of offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Gbarnes
from Nashville TN
Expertise:Expert
Verified Purchase:Yes
I love this phone! It works great and I love the stylus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Gbarnes, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this new phone, and that you are loving the usage of the accessories like the S Pen as well. We have provided links to resources to help you discover all of the amazing features available on your device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Jimbo
from N.j
Expertise:Intermediate
Verified Purchase:Yes
The battery only lasts about 8 hours before it's down to 10%, my s24 you stole from me would last all
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, February 17, 2026
Hi there Jimbo, we appreciate you sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important the lasting battery life of your device is to you every day, and the intelligent battery life of your device is designed to adjust to your consumption after a short period of usage, and maximize automatically. If this is not your experience, we have provided links to troubleshooting guides to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US