Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(22,184 Reviews)
Open Ratings Snapshot
Rating breakdown 22,184 reviews
5 Stars
19,029
4 Stars
2,423
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product. 
(
1,125 out of 1,306
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
One Stop Shop Phone!
on March 30, 2026
Posted by: Iceburnr01
[This review was collected as part of a promotion.] This device is everything I want in a phone. I use this phone about 12 - 15 hours a day playing games, streaming videos, taking pictures, etc. What really makes this phone stand out is the Galaxy AI feature. It's so easy to use and I use it daily about as much as I stream videos. Sure, anybody can download any gpt app; however, the Galaxy AI is all ready to use and does more than any 3rd party app will do. I've been waiting for this phone for a while. My previous phone was the S22 Plus Ultra. So this was definitely an upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than smart... My companion!! S25 Ultra
on March 30, 2026
Posted by: Car7878
[This review was collected as part of a promotion.] My S25 Ultra is simply brilliant. It is incredibly fast, even when I have multiple windows open. The ability to translate messages, webpages, and images into different languages ​​is a marvel; the translator is quick enough to allow for seamless conversation in another language. In my day-to-day life, the AI ​​features are a huge help—I use them to edit photos for my children and my wife, assisting with my kids' schoolwork and the business she started. I have no trouble using the phone on very sunny days, as the screen remains perfectly legible, allowing me to keep working without interruption. I am thrilled with my device; it is a truly great phone. I have captured beautiful photos of places I’ve visited, and—honestly—I feel like I still haven't even unlocked its full 100% potential. And that’s the best part: there is always something new to discover and do with my S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product
on March 30, 2026
Posted by: Chefworksalot
[This review was collected as part of a promotion.] Haven't really used the AI feature. Overall performance is excellent. I have used it alot with work for ordering product and keeping track of inventory. The camera is definitely the best one yet. You have a customer for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever
on March 30, 2026
Posted by: Drrobfrazier
[This review was collected as part of a promotion.] I use my Samsung Galaxy smartphone for all aspects of life. It has become my sole calendar, calculator, camera, phone, address book, GPS, audiobook player, music player, and now credit card.
This is THE best camera I've ever used and I have an expensive DSLR. AI is on and correcting everything from photo touchups to sloppy spelling.
This model brings the power, the size, and the convince to your finger tips.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What happened?
on March 30, 2026
Posted by: Jonzo86
[This review was collected as part of a promotion.] As a techy, since I first got my Note 3, I'm used to looking forward to the new Galaxy premier phone every year, however things have changed in recent year. The note used to come out with the latest tech for that year, always had the latest and greatest whether it be screen, camera, etc. Then they got rid of the Note Series and replaced it with the "Ultra" in the S series line up. The S22 Ultra felt like it was going to keep that trend going, but only took us another year to see that wasn't going to be the case. Seems like now the "Ultra" series chooses which latest tech they want to focus on, while removing things they don't view as valuable to the masses. Now every year when the S "Ultra" drops, it seems like they're giving you a reason not to get it which is the total opposite as before.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new phone
on March 30, 2026
Posted by: Freedom
[This review was collected as part of a promotion.] I have everything I need in my phone. It can replace my computer, keep up with my busy lifestyle and takes beautiful photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone in market right now, elegant design
on March 30, 2026
Posted by: JoelRG
[This review was collected as part of a promotion.] Best phone in market, elegant design, super powerful processor, great memory inside, great performance because of his AI processor.
Excellent for work and dairy life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE THIS PHONE!
on March 30, 2026
Posted by: QUSAGE
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of the most powerful smartphones I’ve used. From the moment I started using it, the large display, fast performance, and incredible cameras really stood out. It feels like a device built for people who want a phone that can handle almost anything—work, entertainment, and photography all in one.
One of my favorite things about the S25 Ultra is the display. The big AMOLED screen is bright, smooth, and perfect for watching videos, browsing the internet, or scrolling social media. The high refresh rate makes everything feel fast and responsive, which I notice every day when I’m switching between apps or playing games.
I also use the phone a lot for photos and videos. The camera system is impressive, especially the 200-megapixel main camera and multiple zoom lenses. It lets me take detailed pictures, even from far away, and the AI features help improve colors and lighting automatically. Night photos come out surprisingly clear too, which is great when I’m taking pictures in low light. �
Samsung +1
Performance is another big reason I like using the S25 Ultra. Apps open quickly, multitasking is smooth, and the phone doesn’t slow down even when I’m using several apps at once. The processor and AI features make the phone feel fast and smart, and it can even help perform tasks across multiple apps.
Battery life has also been solid for me. I can usually go most of the day without worrying about charging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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