Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(22,202 Reviews)
Open Ratings Snapshot
Rating breakdown 22,202 reviews
5 Stars
19,046
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product. 
(
1,125 out of 1,306
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Ultra experience
on March 30, 2026
Posted by: EdasaurusRex
[This review was collected as part of a promotion.] I have had my S25 ultra over a year already and had upgraded from a note 20. My biggest concern with upgrading is getting used to the new phone features, however the S25 felt extremely familiar right out of the box. Erome the device is packed with new features Samsung does a woeful job at retaining familiarity throughout the series. The new AI assistant does a great job with searching and setting up reminders and alarms. The camera is a massive improvement from what I previously had. My favorite Galaxy AI features so far have been the generative AI for photos and the sound enhancing for videos which help isolate your voice when in a noisy environment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the size and capability of the phone amazing
on March 30, 2026
Posted by: Bellie
[This review was collected as part of a promotion.] I love the phone , im a artist so drawing with the pin is great for sketching. The galaxy AI is awesome for my random questions I have throughout my day .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent all-around phone
on March 30, 2026
Posted by: Andwan71
[This review was collected as part of a promotion.] Excellent phone. Camera is superb! I just started connected the Galaxy AI and I love it. Couldn't be happier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has great features
on March 30, 2026
Posted by: Zukey20
[This review was collected as part of a promotion.] Galaxy AI, I use it for everything texting, Gaming, music and others
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device
on March 30, 2026
Posted by: Gramcracker
[This review was collected as part of a promotion.] The built in galaxy AI with being able to have it at the touch of a button is game changing. Love to be able to interact with AI with ease.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My perfect phone
on March 30, 2026
Posted by: Jakobs
[This review was collected as part of a promotion.] For me the S25 Ultra is the perfect phone. I have had 0 issues and 0 complaints. Samsung delivered as they tend to do and for this reason I honestly would wait a phone or two to upgrade. My last ultra was the 22 Ultra and then the 20 Ultra before that so I upgrade every few iterations. The Galaxy AI features are terrific as well and come in handy when I need them. My phone is just so capable and thats what I love about it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and great features
on March 30, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] The camera options are great whether you are a novice or a pro. The display is crystal clear and responsive, making it great for games, videos, or just scrolling. Galaxy AI is a fun feature and easy to use and I have been enjoying learning more about it. Another one of my favorite things is the SmartThings app which connects the rest of my Samsung products-my stove, washer, dryer, TV, and earbuds are all available for me to see their status, set features, and control right from my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE HOW FAST IT IS
on March 30, 2026
Posted by: TheHelpful2314
[This review was collected as part of a promotion.] The Galaxy AI helps me with everyday problems think of a solution I didn't otherwise ever see
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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