Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,323 Reviews)
Rating breakdown 22,323 reviews
5 Stars
19,150
4 Stars
2,438
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Great work and home phone
on March 30, 2026
Posted by: Ch3wyb4r
[This review was collected as part of a promotion.] The S25 Ultra is a great overall phone in terms of work productivity and basic everyday means.
I use the S Pen almost everyday at work to take notes and also highlight presentations or documents. It makes work so much easier so that I do not need to carry pen and paper everywhere. I can then save the note and share with the team.
For home/ basic life. I use Galaxy AI almost everyday for things such as picture clean up or translating other languages. I've also generated images so that could spark some creative ideas for a theme such as a nursery. Having the Galaxy AI ability to help clean up images after you take them is huge because I am but a photoshop guy. I also use Galaxy AI to search for items I screenshot and it is pretty accurate. This helps alot when looking at food shopping.
Overall, the phone battery lasts the whole day and I do use the whole Samsung ecosystem so they work together pretty easily. I don't use my phone to heavy for picture taking but I cannot live without it as I do most of my career work on it.
-Chewy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Regular phone
on March 30, 2026
Posted by: Lilly8
[This review was collected as part of a promotion.] I like how it looks but honestly I think it is the same as any other phone nothing too special about it. The galaxy AI is the same. I feel like I spent a lot of money on a regular phone.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Lilly8, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you have made a good investment in a new device. We have provided a link to your complete manual for your device to help you discover the full capabilities of your device, integrate the amazing features in to your usage, and align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra is great
on March 30, 2026
Posted by: Jellyland
[This review was collected as part of a promotion.] I love this device and its hard to switch to another. Its fast, reliable and the photos are phenomenal. I use Galaxy Ai at times and its pretty convenient when I need help on certain issues. I thought the phone would be too big but it fits perfectly in my hands with no issues and im on the smaller side.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery usage
on March 30, 2026
Posted by: Hellfire6768
[This review was collected as part of a promotion.] I noticed while traveling that my battery consumption was greater than when traveling in another state compared to at home
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone For General Use and Gaming
on March 30, 2026
Posted by: NavyBoy2026
[This review was collected as part of a promotion.] I had gone years without ever upgrading from my base model S20. When I saw the capabilities of the S25 Ultra I knew it was time to upgrade. I have not regretted my decision.
The phone is fast, has great battery life, runs games well, and the Galaxy AI built into the phone is a great feature.
I've had the phone for a year now and it still runs great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and features like galaxy AI.
on March 30, 2026
Posted by: Estesdt
[This review was collected as part of a promotion.] Galaxy AI is awesome, I use it everyday
The camera features are awesome I'll take a photo and then use the camera feature to change the photo which makes it fun
The camera features are awesome I'll take a photo and then use the camera feature to change the photo which makes it fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra yet from a long-time Samsung fan
on March 30, 2026
Posted by: GalaxyPowerUser
[This review was collected as part of a promotion.] I’ve been a loyal Samsung user for years, moving from the Flip5 to the S24 Ultra and now finally to the S25 Ultra. This phone feels like the ultimate refinement. The display is stunning for streaming and gaming, and the battery life easily keeps up with my busy workday.As someone who always sticks with Samsung, I love how the S-Pen and the camera have improved. I’m especially impressed with how Galaxy AI has evolved; it makes photo editing and live translations so much faster and more intuitive than before. It’s the perfect device for my lifestyle!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone usage
on March 30, 2026
Posted by: Monkey1709
[This review was collected as part of a promotion.] My Samsung 25 ultras capabilities has made it extremely easy to use. From capturing epic pictures of my daughters competing in cheer and soccer to taking a video of my niece during her dance recital. Preserving those memories with quality pictures is extremely important. With Ai editing those pictures has become so much easier and faster.
The pen also makes it very easy to draw up plays for my daughters soccer team and show them how to improve their game play. Its functionality is amazing for work related tasks as well. It is very easy to use and with its processing speed you're able to complete many tasks.
Value
5
Written by a customer while visiting Samsung US