Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,325 Reviews)
Rating breakdown 22,325 reviews
5 Stars
19,152
4 Stars
2,438
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This product has worked well.
on March 30, 2026
Posted by: DJ1997
[This review was collected as part of a promotion.] They asked us to mention Samsung AI for another entry in the sweepstakes, so I will just say that Samsung AI is the absolute worst thing about this device. It is terrible.
That aside, once you turn off every AI feature that you can, it's a very good phone. Great battery life, quick response time, and a good upgrade from my previous model.
I wish that there were fewer ads for the Samsung (and phone carrier) specific digital stores, but I am probably missing a setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen
on March 30, 2026
Posted by: Nelly34
[This review was collected as part of a promotion.] The galaxy s25 ultra is one of the best phones. Screen is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on March 30, 2026
Posted by: Zman7573
[This review was collected as part of a promotion.] Galaxy ai works well. Sometimes when you dont ask it anything it will answer anyway. Phone itself is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy AI is awesome!
on March 30, 2026
Posted by: MBSamsung
[This review was collected as part of a promotion.] I love the Galaxy AI on this new device. It really helps me a lot because i'm disabled and I have difficulty typing sometimes.So I have to talk into the phone and it really helps me a lot. I'm having a little trouble getting used to having a phone that does not have an SD card and being disabled. I have a difficult time learning knew technical things.But i'm trying. Samsung has been my favorite phone since the S3 I got years ago.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has been very supportive!
on March 30, 2026
Posted by: LovetobeanNP
[This review was collected as part of a promotion.] I am on my second Samsung Galaxy S ultra. I truly don't think I would purchase another type at this point. I'm a healthcare provider and I use it daily in my practice. The AI helps with my searches for scientific material and research to share with my clients.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features are dynamic. It uploads & downloads.
on March 30, 2026
Posted by: Gripdbr
[This review was collected as part of a promotion.] I use my device for editing videos, pics etc... galaxy ai is very helpful as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does its job well
on March 30, 2026
Posted by: CSAsinger
[This review was collected as part of a promotion.] The Galaxy AI on the phone works very well. It seems to be able to keep up with my video needs between games and youtube. It also has a long enough battery life to get me through my day with some pretty heavy usage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device
on March 30, 2026
Posted by: Heroruian23456
[This review was collected as part of a promotion.] This is the best Samsung flagship I've used. I have used the S23 Ultra and S24 Ultra and this phone blows them out of the water. Amazing performance and build quality.
I use Galaxy AI quite frequently when it comes to images, in particular erasing subjects from them. Samsung has done a really good job with their AI image software, and I look forward to where they go in terms of image quality control.
Overall I love my S25 Ultra and I can't recommend this device enough to someone else getting into Samsung flagship devices.
Value
5
Written by a customer while visiting Samsung US