Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,327 Reviews)
Rating breakdown 22,327 reviews
5 Stars
19,153
4 Stars
2,439
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I love my phone!
on March 30, 2026
Posted by: DreamNicci
[This review was collected as part of a promotion.] I didn’t buy the Samsung Galaxy S25 Ultra for the specs… but apparently I benefit from them anyway.
Yes, I’m sure the camera, processor, and display are all top-tier — and I believe it, because of how this thing performs in real life.
And by “real life,” I mean toddler life.
This phone has been covered in mystery sticky substances, used as a spaceship, a monster truck, and a doodle board, and dropped more times than I can count.
No screen protector. Just a cheap case. And somehow the screen is STILL perfect. Meanwhile, other phone screens crack if you look at them funny.
The durability alone is insane.
But the camera?? I’m getting photos of my toddler that look like professional photography — with zero effort. It somehow makes chaotic moments look intentional and beautiful.
And Galaxy AI is the unexpected MVP — I can clean up backgrounds and remove random clutter so I remember the moment, not the mess.
So no, I didn’t buy it for the specs…
…but between surviving toddler chaos, taking unreal photos, and fixing my messy backgrounds, this phone absolutely lives up to the hype.
Yes, I’m sure the camera, processor, and display are all top-tier — and I believe it, because of how this thing performs in real life.
And by “real life,” I mean toddler life.
This phone has been covered in mystery sticky substances, used as a spaceship, a monster truck, and a doodle board, and dropped more times than I can count.
No screen protector. Just a cheap case. And somehow the screen is STILL perfect. Meanwhile, other phone screens crack if you look at them funny.
The durability alone is insane.
But the camera?? I’m getting photos of my toddler that look like professional photography — with zero effort. It somehow makes chaotic moments look intentional and beautiful.
And Galaxy AI is the unexpected MVP — I can clean up backgrounds and remove random clutter so I remember the moment, not the mess.
So no, I didn’t buy it for the specs…
…but between surviving toddler chaos, taking unreal photos, and fixing my messy backgrounds, this phone absolutely lives up to the hype.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy S25 had been an amazing phone!
on March 30, 2026
Posted by: Minksways
[This review was collected as part of a promotion.] Galaxy S25 has been one of my phone purchases I have ever made, it is a heavily reliable phone that can handle all the software and files that I need.
The size is perfect for watching videos and playing games on a high quality with no slow down or buffering.
Highly recommend or future purchase to family and friends!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on March 30, 2026
Posted by: Midnightcalibur69
[This review was collected as part of a promotion.] I feel this phone is absolutely wonderful its fast and the refresh rate is amazing for reading and doing day to day tasks I feel thsi phone is for everyone from children who want to learn and play games to adults who want to get deals closed and get there job done as quickly and efficient by as possible
Thank you Samsung
Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, keeps on going
on March 30, 2026
Posted by: GeeT69
[This review was collected as part of a promotion.] Had this phone since it was new. Almost replaced it a couple of times, but is just great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Stewsphone
[This review was collected as part of a promotion.] I had been a Note guy ever since they introduced them and was really bummed out when I learned they were discontinuing it and incorporating it with the S series. But after a short time learned that they had brought all the things I loved and needed from the Note to the Ultra. Couldn't be happier! My only complaint, and it could be just my phone is that fairly small bumps will cause the S Pen to kick out to the "grab" spot. Again, it could just be the pen holder in my phone because I've not heard anyone else complaining about this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 30, 2026
Posted by: Maverick201
[This review was collected as part of a promotion.] I love this phone. I went from the S22 Ultra to the S25 Ultra and the difference is night and day. It is so much faster, holds a charge longer, and the AI just works so much more seamlessly. It is perfect for streaming and playing mobile games. And adding Samusng Goodlock to it just takes the entire experience to a whole new level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone
on March 30, 2026
Posted by: Ruinheartbreak
[This review was collected as part of a promotion.] I've been using the s25 ultra for almost a year now, it's a good phone for what it's worth. The galaxy AI has been helpful in my jobs, especially as a scare actor when it comes to touching up photos, or coming up with new ideas.
Working on a farm, having the higher quality photos helps for building new things for the farm, and galaxy AI has really helped with figuring out certain things on the farm.
For what it's worth, the s25 ultra is a good phone, reliable, and with the software built-in, and overall good catch of a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on March 30, 2026
Posted by: DanSpanos
[This review was collected as part of a promotion.] Overall a good experience. The software can get a little buggy on occasion. I'm hoping OneUI 8.5 will take care of that when it's finally released, but we'll just have to wait and see!
Value
4
Written by a customer while visiting Samsung US