Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(22,333 Reviews)
Open Ratings Snapshot
Rating breakdown 22,333 reviews
5 Stars
19,159
4 Stars
2,439
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
This phone has great features
on March 30, 2026
Posted by: Goodtogo
[This review was collected as part of a promotion.] Had it about a yr now no issues at all takes great pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything about this phone is TOP TIER
on March 30, 2026
Posted by: Royalty
[This review was collected as part of a promotion.] Everything, from unboxing to customizing, feels smooth and luxurious. Response time is quick. Uploading and downloading times are amazing. To make things even better, the Galaxy AI is super easy to understand and operate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever
on March 30, 2026
Posted by: Germ5150
[This review was collected as part of a promotion.] I use the Galaxy AI for everything. I think this is the best phone and camera ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 30, 2026
Posted by: Rustydog
[This review was collected as part of a promotion.] The S25 Ultra is overall a great phone. The Galaxy AI features are amazing, the display is top notch and the performance is incredible. Battery life is fantastic. My only gripe is the removal of the Air Actions from the SPen, but other than that the S25 Ultra was a huge upgrade from my previous S22. Highly recommended.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoy this phone too much
on March 30, 2026
Posted by: Kimberely88
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra and cannot imagine being without it. Being an avid user of the S pen because of arthritis, I could not use the phone without it. Now with the introduction of Galaxy AI, I am able to utilize my device in ways I never would have imagined. Searching with photos and getting information in this way has been a game changer for my antique hobby of old glassware. I can delve deeper into any inquiry using Galaxy AI and get answers I never could just a year ago. Besides all of the ways I can explore the world with my phone, it has also never let me down as far as performance. I am by no means an expert when it comes to device care, and I probably have way too much junk on here, but it does not stop it or slow it down at all. The camera is remarkable, with clarity and amazing ways to edit, all of my photos look professional. The only problem I have is my own ignorance of all the things I could do if I would take more time to learn. The tutorials had me up and going in no time, and I have learned as I go with the helpful hints that are always at my fingertips. Galaxy is by far my favorite phone choice and I do not see that changing. It is just so versatile and personalized, I wouldn't trade it for any other brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I got a Samsung phone since I can remember all the
on March 30, 2026
Posted by: JacObiWan
[This review was collected as part of a promotion.] I love my phone for streaming gaming cloud gaming on my Xbox call gaming on my PC I use it for my music listing for my working out everyday life it's with me everywhere I go love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxys S25 Ultra has NO COMPETITION!!
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI on this is phenomenal!
The camera quality is unparrelled and the big vibrant screen is perfect for gaming and watching videos! No other phone compares!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This have everything then I need
on March 30, 2026
Posted by: anaponcepro
[This review was collected as part of a promotion.] I really like the Samsung S25 Ultra. It is a very powerful phone, the camera is excellent, and the performance is very smooth. I truly enjoy using it every day.
However, I am very interested in the future S26 Ultra, and I would definitely consider upgrading. My only concern is the price and the trade-in offers. I would love to see better upgrade deals or promotions for loyal Samsung users.
Samsung makes amazing devices, and with a better offer for the next model, I would upgrade without hesitation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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