Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(22,333 Reviews)
Open Ratings Snapshot
Rating breakdown 22,333 reviews
5 Stars
19,159
4 Stars
2,439
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5 out of 5
5
Big upgrade from the 23 Ultra
on March 30, 2026
Posted by: GangstaOfLov3
[This review was collected as part of a promotion.] Galaxy AI was a big improvement compared to my 23 Ultra. I am actually using my S pen which I never touched once on my last model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 30, 2026
Posted by: Ritendakissa
[This review was collected as part of a promotion.] This phone is amazing in every sense of the word. I don't use it often but Galaxy AI is one of the coolest features of the phone. Editing pictures, searching the internet, it can do everything and anything.
I use my phone for streaming live TV, music, Netflix, Amazon Prime and many other features. I feel like there isn't anything this phone can't do honestly lol. Clarity when on the phone or listening to whatever I'm streaming through the phones speaker is awesome. Screen size and picture is great. I haven't had a single issue with this phone since receiving it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 30, 2026
Posted by: Butch37
[This review was collected as part of a promotion.] This has been my go to phone for the last 2 years and I'm never disappointed.Love the screen ,the battery life is amazing and I can never get enough of it .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lack of support for the S Pen
on March 30, 2026
Posted by: CATBaseUnknown1417
[This review was collected as part of a promotion.] I use my phone to make calls, browse internet, use it for Ai stuff, etc. My kid likes color app. The only downside is lack of S Pen features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its been amazing
on March 30, 2026
Posted by: Javier
[This review was collected as part of a promotion.] Honestly, my AI has been amazing.
I work in construction, so I'm always looking up stuff. And it's very responsive, takes me to lynx, so I don't have to get my code book out.And the phone barely gives me any trouble
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera features on this phone
on March 30, 2026
Posted by: Rider34
[This review was collected as part of a promotion.] I'm able to do a lot of things on my phone I love the fact that AI does help with some of my searches not only that I love taking the photos and long range cameras on my phone I also love the stylus that comes with my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera features on this phone
on March 30, 2026
Posted by: Rider34
[This review was collected as part of a promotion.] I'm able to do a lot of things on my phone I love the fact that AI does help with some of my searches not only that I love taking the photos and long range cameras on my phone I also love the stylus that comes with my phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's good
on March 30, 2026
Posted by: Tabishali
[This review was collected as part of a promotion.] It's like good phone available nsbzbzbzvzzvzvvzzhi hshjzidk sd
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Value
5 out of 5
5
Written by a customer while visiting Samsung US
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