Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,333 Reviews)
Rating breakdown 22,333 reviews
5 Stars
19,159
4 Stars
2,439
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I love the S-pen and how well it writes.
on March 29, 2026
Posted by: Berries27
[This review was collected as part of a promotion.] I am an artist and I use the S-pen to sketch beautiful illustrations. I also use it on photos when editing with precision and I use the gestures feature for convenience I never experienced prior to this device. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on March 29, 2026
Posted by: JaxRabbitMom
[This review was collected as part of a promotion.] My first Galaxy was the Note 9 and I've been hooked since. I've had a few of the Note Series and then I tried the Flip 5 - to be honest I liked the phone but I missed there S Pen. So here I am with a 25 Ultra that I bought last year and I'm pleased as punch! The features blow me away and the Galaxy AI is pretty impressive. As an older woman I was skeptical but, I found myself turning to it more often than I thought I would.
I can say I am a true Galaxy fan, and if you keep making them I will always be a customer!
I can say I am a true Galaxy fan, and if you keep making them I will always be a customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE!!! The best thing since the Note!
on March 30, 2026
Posted by: crazychic1822
[This review was collected as part of a promotion.] I used to have a Samsung Galaxy Note until the antennas failed after about 4-5 years. Since they don't make the Note anymore, this is the next best thing. I only miss the sd card slot tho!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is amazing for this device
on March 30, 2026
Posted by: Trashpanda
[This review was collected as part of a promotion.] Everything works immaculately I love it probably the best phone to date
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dropped many times no case. Barley a scratch on it
on March 30, 2026
Posted by: BrettStehouwer
[This review was collected as part of a promotion.] I would say the Galaxy s 23 ultra was the most stable solid built phone of the series so far. I currently have the 25 ultra. As many times as I've dropped it with no case (which I rarely have a case on) There's no damage. I choose to use Samsung phones because of the camera. Sadly the s26 ultra has not done any major upgrades to the camera. Privacy screens I feel are very 2010 popular but not necessarily now. I will stick with my 25 ultra until the 27 ultra comes out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a beautifully designed work of art
on March 30, 2026
Posted by: SeaySide
[This review was collected as part of a promotion.] The S25 Ultra is the "refined tank" of the Android world. It doesn't take many risks, but it executes every feature with near-perfection. If you want the most versatile, powerful, and productive phone on the market, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on March 30, 2026
Posted by: Abassettss3
[This review was collected as part of a promotion.] Great for games and streaming games and streaming videos
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Abassettss3, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the usage of your device for streaming videos, and your gaming. We have provided a link to the complete manual to help you maximize your experience, and discover features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The cellphone is compact and best image ever
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI feature on the s25 ultra allows me to do my job in an easier way. Providing the most advance technology.
Value
5
Written by a customer while visiting Samsung US