Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,242 Reviews)
Rating breakdown 23,242 reviews
5 Stars
19,931
4 Stars
2,553
3 Stars
449
2 Stars
140
1 Star
169
86%of customers recommend this product.
(
1,128 out of
1,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
3
S25 ultra
on October 10, 2025
Posted by: Loveandroid
[This review was collected as part of a promotion.] It's a decent phone. A lot like the rest before it. Sometimes I have issues relieving images.
Value
3
Response from Samsung USBy R&R Team, October 14, 2025
Hey Loveandroid, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device. We have provided a link to the full manual for your device to help you discover additional features like Galaxy AI, and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you with the occasional matter you mention experiencing with your photos. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on October 10, 2025
Posted by: SamsungFan4Life
[This review was collected as part of a promotion.] Love this phone! Have been a Samsung fan for years! The galaxy AI is great! Love the camera functions! Still learning all it does as far as AI. No complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on October 10, 2025
Posted by: AshleyJ
[This review was collected as part of a promotion.] This phone is the best version of Samsung phones I have ever had! The camera is AMAZING and so many more options for different framing. The speed is great, and I love the stylus, I use it WAY more than I ever thought I would!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Samsung yet
on October 10, 2025
Posted by: Kpryzzz
[This review was collected as part of a promotion.] Haven't had a S device since the S8. Love how fast the phone is and how long the battery lasts. The Galaxi AI now bar is very useful, shows sports, weather, youtube and bunch of other info.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is amazing I love it
on October 10, 2025
Posted by: love2Tow
[This review was collected as part of a promotion.] it streams amazing, it doesnt over heat or freeze and it the bedt phone ive had in a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on October 10, 2025
Posted by: JQSR1987
[This review was collected as part of a promotion.] Phone works great feels good in your hands. Camera has started to glitch after about 3 months of using.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone and easy to operate
on October 10, 2025
Posted by: NightmareWolf
[This review was collected as part of a promotion.] I have only had this phone for about a month, but from what I can tell from the features I have used/figured out this phone is excellent. I don't trust AI for certain reasons, but I have tried the Galaxy AI feature before I disabled it, and it was awkward to use but it did help a little.
So this phone is one of the greatest version of the Galaxy phones I have had next to my Note 8 phone which still works and has all original internal parts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything about this device is wonderful
on October 10, 2025
Posted by: Amputechture101
[This review was collected as part of a promotion.] Everything about this phone is wonderful, the speed the power the battery the features. I don't think there's any complaints about the phone in any way shape or form. And to mention Galaxy AI it's one of the best features I've used on any phone period. The features are so useful in my day to day use especially the AI utilized in Camera/Gallery. The AI on this phone is just beyond any other artificial intelligence anywhere else that I've used. This phone is genuinely the best phone I've ever used and I hope to say the same about future Samsung Galaxy Phones
Value
5
Written by a customer while visiting Samsung US