Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,762 Reviews)
Rating breakdown 23,762 reviews
5 Stars
20,387
4 Stars
2,612
3 Stars
450
2 Stars
143
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
AI Brilliance in a Powerful Package.
on August 21, 2025
Posted by: Chevycoyote87
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra brought me back after years with a competitor and I’m glad it did. This phone checks every box. I use it daily for gaming, streaming, uploading content, and running my digital life. The performance is fast and flawless, the display is gorgeous, and it handles high-performance games and multitasking like a champ. The Galaxy AI features are what really sealed the deal. They’re not just flashy they actually help. From enhancing photos instantly to transcribing meetings, summarizing content, drafting text replies, and even optimizing my calendar, the AI feels like a personal assistant in my pocket. It boosts my productivity without me even thinking about it. The camera is second to none sharp, vibrant, and professional-level even in low light. Whether I’m capturing content or editing with the S Pen, everything is seamless. The S Pen itself is a huge asset I use it to jot notes, sign docs, fine-tune edits, and sketch out ideas on the go. Samsung truly leveled up with the S25 Ultra. It’s more than just a phone it’s my creative studio, content hub, and digital assistant all in one. I didn’t think I’d come back, but this phone reminded me why Samsung leads the game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to navigate.
on August 21, 2025
Posted by: Conyongrf
[This review was collected as part of a promotion.] With galaxy AI on my S25, it makes it easy to navigate and apply any enhancements to photos or videos. With galaxy AI, browsing and use of apps are made easy and smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressed by new S25 ultra/Galaxy AI
on August 21, 2025
Posted by: Tj5280
[This review was collected as part of a promotion.] I'm blown away by the S25 Ultra! 🤩 Didn't expect such a leap from the recent Galaxy releases, but wow. The speed is incredible for gaming and apps. It's a bit bigger than I thought, but that's it! Streaming is flawless, setup was a breeze, and the Galaxy AI features are a game-changer. Typing, communicating, editing photos, creating images – it's all so easy! Plus, the storage upgrade is a dream. Seamlessly connects to all my devices. Totally satisfied! 🙌 #S25Ultra #GalaxyAI #TechReview #Smartphone #Upgrade #Technology #Mobile
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on August 21, 2025
Posted by: Tug0942
[This review was collected as part of a promotion.] This phone is absolutely amazing! It runs so fast and the camera is so clear and vivid just like the screen display. Well worth the money!
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike f
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
One of the fastest phones you can get with the best screen you can get. The most complete software in the Android world. Great reception. A little chonky. Loss of Bluetooth in the pen is disappointing.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone!
on August 21, 2025
Posted by: Nurse4Life
[This review was collected as part of a promotion.] I've had my S25 Ultra for about a year and I can't think of too many negatives. It has all the features you need and many more you didn't even know you needed.
The battery life is amazing, even with some apps running all the time. It's a large-screen phone, so it's a little heavy. I haven't found a case that I "love" for it yet. The thick ones don't allow for wireless charging (unless you add a magnetic ring on the back) and the thin ones don't protect anything.
A great feature is the "Galaxy AI". With an easy selection, I'm able to ask Gemini for help. My favorite thing to use the AI feature for is recipes. I tell it the ingredients I want to use and it gives me recipe suggestions! It doesn't get any easier than that, IMHO!
Overall, I have really enjoyed owning this phone.
The battery life is amazing, even with some apps running all the time. It's a large-screen phone, so it's a little heavy. I haven't found a case that I "love" for it yet. The thick ones don't allow for wireless charging (unless you add a magnetic ring on the back) and the thin ones don't protect anything.
A great feature is the "Galaxy AI". With an easy selection, I'm able to ask Gemini for help. My favorite thing to use the AI feature for is recipes. I tell it the ingredients I want to use and it gives me recipe suggestions! It doesn't get any easier than that, IMHO!
Overall, I have really enjoyed owning this phone.
Value
4
Response from Samsung USBy R&R Team, August 21, 2025
Hey Nurse4Life, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how happy you are with the usage of your device, and finding Galaxy AI so helpful for a range of daily tasks including finding recipes. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 21, 2025
Posted by: Cattywampus11
[This review was collected as part of a promotion.] Great phone for everyday use but the ai features are my favorite specifically circle to search and generative edit
Value
5
Written by a customer while visiting Samsung US
Posted by: Jorge
from LaGrange, GA
Expertise:Intermediate
Verified Purchase:Yes
Loved the experience and my phone. It's definitely the best option I could've made!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US