Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,595 Reviews)
Open Ratings Snapshot
Rating breakdown 30,595 reviews
5 Stars
26,190
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4 out of 5
4
This product's S pen falls out of phone.
on March 13, 2026
Posted by: MERUTA74
[This review was collected as part of a promotion.] Galaxy Ai on this product is Anoying, Hopefully it will be better in the S26 Ultra.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone.
on March 13, 2026
Posted by: Alej7w7
[This review was collected as part of a promotion.] After using this phone, the others become slow, if you compared them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great performance
on March 13, 2026
Posted by: TheJuanAndOnly
[This review was collected as part of a promotion.] The new Galaxy Ai helps me with so many day to day questions I have. From something as simple as math problems to helping me buying products I dont own by summarizing key takeaways.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on March 13, 2026
Posted by: Dml217
[This review was collected as part of a promotion.] The phone is great overall. Not really bad things to say about it. I just wish it was lighter and maybe slimmer though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 13, 2026
Posted by: DOUBLE07
[This review was collected as part of a promotion.] Galaxy s25 ultra has some of the best features for a cell phone like the camera are exceptionally well designed, storage are awesome, water resistant, fall protection are great. The GB and MG speed are awesome while texting and emailing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy s25 Ultra
on March 13, 2026
Posted by: LoverofSamsung
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a truly powerful device that delivers on everyday use. Its stunning display makes everything from streaming to gaming a brilliant experience, with crisp visuals and no lag. Galaxy AI offers practical features like real-time translation that enhance your daily interactions. Video and photo quality are exceptional, providing professional-grade results effortlessly, perfect for school or content creation. Additionally, the S Pen is a versatile tool for both productivity and creativity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
HUGE upgrade from the S20+
on March 13, 2026
Posted by: Patwmm
[This review was collected as part of a promotion.] My phone is my main source of entertainment, I read books and comics, play phone games, communicate for my job, and listen to music constantly.
Transferring data between my old phone and my new one was seamless. Everything was so easy and only took around an hour.
The S25ultra doesn't have the lag time between web pages I became accustomed to with my S20+, nor is there a lag when I have pin confirmation texts. The best part is my Galaxy buds just connect and don't require gping through Galaxy wearables.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All the classic samsung goodness with premium AI
on March 13, 2026
Posted by: Elpis02
[This review was collected as part of a promotion.] If you are a long-time galaxy S fan like I am then this is your natural next upgrade! It's got all the classic Samsung greatness with the added premium Galaxy AI upgrade to carry you smoothly into the new age of AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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