Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,204 Reviews)
Rating breakdown 22,204 reviews
5 Stars
19,048
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This phone is simply amazing.
on March 25, 2026
Posted by: Ghostface
[This review was collected as part of a promotion.] I used mine for work. Great phone. The pictures or great an also the way you can edit pictures with the studio
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylist usage with camera
on March 25, 2026
Posted by: Llp4vw
[This review was collected as part of a promotion.] Love the phone, always have had a Samsung. The 1 thing I don't like is stylist can not be used with camera to take pics like my old note. When I was buying this phone and mentioned to salesman this is only reason I want a note"I was considering a Samsung flip"he never said it didn't work to take pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slowing down.
on March 26, 2026
Posted by: Mobilevuk
[This review was collected as part of a promotion.] I have used Galaxy AI for the first time recently. I've never used any AI until very recently. The Galaxy Gemini AI is accessed with a long push on the side button. That makes it easy to use. I am disappointed after the last 2 "updates" though. The phone is slowing down and the battery life has dropped like a rock.The phone is just a year old.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Mobilevuk, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you with the speed and battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 27, 2026
Posted by: Datbonkerz
[This review was collected as part of a promotion.] This phone is build amazingly, and the galaxy ai works seamlessly with it to make for a wonderful experience. 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely fast powerful device with use ai
on March 30, 2026
Posted by: Jmr0245
[This review was collected as part of a promotion.] S25 ultra experience has been great it is my first samsung ultra device (s22 owner previously) it has been great charges Extremely fast and have a great actually useful galaxy ai features that I use Extremely frequently especially object eraser when even people ask me to erase objects from device that do not have the object erase feature. Great device overall I definitely will recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device!
on March 31, 2026
Posted by: CyberPimp77
[This review was collected as part of a promotion.] Galaxy AI is amazing for cleaning up emails and important text messages. The phone itself is so crisp, and the camera blows my mind. I'd give it 6 stars if possible. It runs all my spreadsheets and does so lightning fast. In fact, I used AI to clean up this review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, polished, and incredibly smart.
on March 31, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a while now, and it honestly feels like Samsung has perfected what a smartphone can be. The biggest thing that stands out to me is Galaxy AI. It’s not just a marketing feature,it’s something I actually use daily. From text generation to smart editing, Galaxy AI handles things intuitively and saves me time. Whether I’m summarizing notes or refining photos, it works seamlessly in the background without ever feeling intrusive.
The S Pen continues to be my favorite part of the experience. It feels natural, almost like writing on paper, and I find myself using it more than I expected—taking notes, sketching ideas, even navigating through apps. It’s precise, smooth, and perfectly integrated with the phone’s software.
Then there’s the camera, which is outstanding. The detail, color accuracy, and low-light performance are all phenomenal. It’s the kind of camera that makes you want to take photos of everything because you know the results will look professional. Every shot looks vivid and true-to-life right out of the camera.
Battery life is another area where the S25 Ultra shines. I easily get through a full day, even with heavy use, and often have plenty of charge left by nighttime. It charges quickly too, so I never worry about running out of power during a busy day.
Overall, the Galaxy S25 Ultra feels powerful, polished, and incredibly smart. It’s the first time I’ve felt like a phone truly adapts to how I work and create, not the other way
The S Pen continues to be my favorite part of the experience. It feels natural, almost like writing on paper, and I find myself using it more than I expected—taking notes, sketching ideas, even navigating through apps. It’s precise, smooth, and perfectly integrated with the phone’s software.
Then there’s the camera, which is outstanding. The detail, color accuracy, and low-light performance are all phenomenal. It’s the kind of camera that makes you want to take photos of everything because you know the results will look professional. Every shot looks vivid and true-to-life right out of the camera.
Battery life is another area where the S25 Ultra shines. I easily get through a full day, even with heavy use, and often have plenty of charge left by nighttime. It charges quickly too, so I never worry about running out of power during a busy day.
Overall, the Galaxy S25 Ultra feels powerful, polished, and incredibly smart. It’s the first time I’ve felt like a phone truly adapts to how I work and create, not the other way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung phone ever
on April 2, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] I love the galaxy AI features and this device is fast, smooth elegant and reliable.
User friendly interface
User friendly interface
Value
5
Written by a customer while visiting Samsung US