Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(22,204 Reviews)
Rating breakdown 22,204 reviews
5 Stars
19,048
4 Stars
2,424
3 Stars
432
2 Stars
135
1 Star
165
86%of customers recommend this product.
(
1,125 out of
1,306)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Full of Features.
on March 16, 2026
Posted by: Wheelz623
[This review was collected as part of a promotion.] I use my phone daily for one thing or another. From gaming, to YouTube, to messaging on social media and texts. I also use Galaxy AI to find clothes I like from people online as well as other products. This phone is a must for people who need to stay connected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has the best features and convient
on March 19, 2026
Posted by: Paco919
[This review was collected as part of a promotion.] Ai is great and the spen is very good gemini works good for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product takes the best photos
on March 19, 2026
Posted by: Workingmom
[This review was collected as part of a promotion.] I do everything on this phone from working to scheduling for my kids to taking photos of places we go together and in my spare down time when there is some there is so many different fun games to play thats so easy to play the with big screen size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, weird software
on March 20, 2026
Posted by: NotHuman
[This review was collected as part of a promotion.] The S25 Ultra itself is really well made and screams quality. That is, until you use the software. I understand that Galaxy AI is the whole shtick of modern Samsung and is appealing to a certain demographic. However, that demographic is mostly shareholders, executives, and tech enthusiasts, NOT customers. Most people only want a phone, not a specialized piece of technology chalk full of AI. To me, the constant AI being shoved in my face, i.e. gemeni when holding the power button, the side bar by the volume buttons, multiple AI companions pre-installed, and integration at every point, feels like the usability of the phone was second to adding a new technology. In my opinion, it's unpolished, bloated, and a big turnoff for customers. If Samsung continues to put AI before the customer, this will be my last Samsung phone. Also, you should be able to uninstall certain system apps that you don't use, like internet or wallet
Value
3
Response from Samsung USBy R&R Team, March 23, 2026
Hello NotHuman, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important your device is to you for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided a link to the full manual for your device to help you disable any features you are not wanting to use, best align the settings to your usage preferences, and discover new features you may want to use. We have also provided a link to the Samsung Support Team to assist any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with powerful Galaxy AI
on March 22, 2026
Posted by: AlexLA
[This review was collected as part of a promotion.] I’ve been using my Samsung phone every day for work, family life, and entertainment, and it honestly exceeded my expectations. The performance is super smooth, the battery easily lasts all day, and the camera quality is impressive, especially for photos of my family and everyday moments.
What really stands out is Galaxy AI. It actually makes daily tasks easier — from editing photos in seconds to summarizing notes and helping with messages. I especially like how it helps save time and keeps everything organized without extra effort. �
Samsung br
I use my phone for everything: navigation, communication, taking photos, and even quick work tasks, and it handles everything without any issues. The display is bright and beautiful, perfect for videos and social media.
Overall, this is one of the best phones I’ve owned. Samsung did a great job combining performance, design, and smart features like Galaxy AI into one device.
What really stands out is Galaxy AI. It actually makes daily tasks easier — from editing photos in seconds to summarizing notes and helping with messages. I especially like how it helps save time and keeps everything organized without extra effort. �
Samsung br
I use my phone for everything: navigation, communication, taking photos, and even quick work tasks, and it handles everything without any issues. The display is bright and beautiful, perfect for videos and social media.
Overall, this is one of the best phones I’ve owned. Samsung did a great job combining performance, design, and smart features like Galaxy AI into one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so dope.
on March 23, 2026
Posted by: BOBBYBURNA
[This review was collected as part of a promotion.] This phone is so dope! I've had it since launch and it still amazes me. It's crazy because I still find new things to do with it. The AI features, like remixing pictures and spelling and grammar help, give it the edge in conversation with the homies. The net-net of it is, I love this phone and can't complain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with great cameras
on March 24, 2026
Posted by: Theoneandonly
[This review was collected as part of a promotion.] It's really great with the cameras cuz I do take a lot of photos at night and I do have really wonderful camera quality and also display quality thanks to the 4K display OLED which is really cool and the whole processor is very fast which allows me to play a lot of cool high games out wouldn't run on my older phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI integration is amazing
on March 24, 2026
Posted by: Goodnoteval
[This review was collected as part of a promotion.] My s25 ulta is amazing, the integrated AI with Gemini works flawlessly using the camera and live screen to help me pick out products at the store when I'm making hard decisions.
Value
5
Written by a customer while visiting Samsung US